How much does a Customer Service Desk Clerk - Grocery Store make in Lake Oswego, OR? The average Customer Service Desk Clerk - Grocery Store salary in Lake Oswego, OR is $32,807 as of February 26, 2024, but the range typically falls between $28,605 and $36,680. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

Customer Service Desk Clerk - Grocery Store Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Desk Clerk - Grocery Store Salary $24,780 Lake Oswego,OR February 26, 2024
25th Percentile Customer Service Desk Clerk - Grocery Store Salary $28,605 Lake Oswego,OR February 26, 2024
50th Percentile Customer Service Desk Clerk - Grocery Store Salary $32,807 Lake Oswego,OR February 26, 2024
75th Percentile Customer Service Desk Clerk - Grocery Store Salary $36,680 Lake Oswego,OR February 26, 2024
90th Percentile Customer Service Desk Clerk - Grocery Store Salary $40,206 Lake Oswego,OR February 26, 2024
25% $28,605 10% $24,780 90% $40,206 75% $36,680 $32,807 50%(Median) Didn’t find job title? Click
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What skills does a Customer Service Desk Clerk - Grocery Store need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Merchandising: In the broadest sense, merchandising is any practice which contributes to the sale of products to a retail consumer. At a retail in-store level, merchandising refers to the variety of products available for sale and the display of those products in such a way that it stimulates interest and entices customers to make a purchase. In the profession of merchandising you are either employed by the store in which you work, or by an independent distributor. As a professional merchandiser, in a retail setting, you will not only know your products(I.e. coffee, juice, soda, etc.) but you will gauge other “vendors” like products as you tend to your job. Working with the store and other merchandisers, shelf space is often given or taken as need be in some locations(for some young merchandisers this is known as “war”) In retail commerce, visual display merchandising means merchandise sales using product design, selection, packaging, pricing, and display that stimulates consumers to spend more. This includes disciplines and discounting, physical presentation of products and displays, and the decisions about which products should be presented to which customers at what time.

3.

product quality: Product quality refers to how well a product satisfies customer needs, serves its purpose and meets industry standards. When evaluating product quality, businesses consider several key factors, including whether a product solves a problem, works efficiently or suits customers' purposes.

Customer Service 158.85%
Merchandising 7.93%
product quality 4.45%

Job Description for Customer Service Desk Clerk - Grocery Store

Customer Service Desk Clerk - Grocery Store is responsible for assisting patrons at the customer service desk within a grocery store. Initiates returns, resolves customer issues or escalates complaints to management as appropriate. Being a Customer Service Desk Clerk - Grocery Store may be responsible for selling novelty or non-perishable items. May require a high school diploma or its equivalent. Additionally, Customer Service Desk Clerk - Grocery Store typically reports to a supervisor or manager. The Customer Service Desk Clerk - Grocery Store possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Customer Service Desk Clerk - Grocery Store in Lake Oswego, OR

Career Path for Customer Service Desk Clerk - Grocery Store

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Service Desk Clerk - Grocery Store, the upper level is Retail Sales Staff and then progresses to Retail Third Keyholder.

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Customer Service Desk Clerk - Grocery Store salary varies from city to city. Compared with national average salary of Customer Service Desk Clerk - Grocery Store, the highest Customer Service Desk Clerk - Grocery Store salary is in San Francisco, CA, where the Customer Service Desk Clerk - Grocery Store salary is 25.0% above. The lowest Customer Service Desk Clerk - Grocery Store salary is in Miami, FL, where the Customer Service Desk Clerk - Grocery Store salary is 2.9% lower than national average salary.

City, State Compared to national average
City, State San Francisco, CA Compared to national average
+ 25.0%
City, State Washington, DC Compared to national average
+ 11.3%
City, State Miami, FL Compared to national average
-2.9%
City, State Chicago, IL Compared to national average
+ 5.5%
City, State Boston, MA Compared to national average
+ 12.7%
City, State New York, NY Compared to national average
+ 17.5%
City, State Dallas, TX Compared to national average
-0.7%

Take just three simple steps below to generate your own personalized salary report

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Understand the total compensation opportunity for a Customer Service Desk Clerk - Grocery Store, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
28605
36680
32807

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
28760
37120
32867
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Desk Clerk - Grocery Store in Lake Oswego, OR. The base salary for Customer Service Desk Clerk - Grocery Store ranges from $28,605 to $36,680 with the average base salary of $32,807. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $28,760 to $37,120 with the average total cash compensation of $32,867.
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28605
36680

 

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About Lake Oswego, Oregon    According to the United States Census Bureau, the city has a total area of 11.35 square miles (29.40 km2), of which, 10.68 square miles (27.66 km2) is....More

Lake Oswego, Oregon  area prices were up 3.9% from a year ago    View the Cost of Living in Lake Oswego, Oregon

Customer Service Desk Clerk - Grocery Store Salary in popular cities: PortlandEugeneSalem

Skills associated with Customer Service Desk Clerk - Grocery Store: Merchandise Carry Out/Loading, Retail Customer Support, Process Special Orders, Process Returns ...More

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