How much does an HR Service Center Representative II make in Pennsylvania? The average HR Service Center Representative II salary in Pennsylvania is $59,828 as of April 24, 2024, but the range typically falls between $52,853 and $69,690. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

HR Service Center Representative II Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile HR Service Center Representative II Salary $46,502 PA April 24, 2024
25th Percentile HR Service Center Representative II Salary $52,853 PA April 24, 2024
50th Percentile HR Service Center Representative II Salary $59,828 PA April 24, 2024
75th Percentile HR Service Center Representative II Salary $69,690 PA April 24, 2024
90th Percentile HR Service Center Representative II Salary $78,670 PA April 24, 2024
25% $52,853 10% $46,502 90% $78,670 75% $69,690 $59,828 50%(Median) Didn’t find job title? Click
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What skills does an HR Service Center Representative II need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

HRIS: HRIS is a management system designed specifically to provide managers with information to make HR decisions. Is a system that lets you keep track of all your employees and information about them.

3.

Auditing: Auditing refers to the independent examination of financial information of any entity whether profit oriented or not. It is a safeguard measure that prevents corruption.

Customer Service 10.22%
HRIS 2.63%
Auditing 1.31%
Others 85.84%

Job Description for HR Service Center Representative II

HR Service Center Representative II is responsible for responding to employee questions and inquiries about employee benefit programs and human resources policies. Maintains information systems, prepares appropriate documentation, and processes necessary paperwork. Being an HR Service Center Representative II resolves matters pertaining to employee benefit programs, including life, health, disability insurance, medical/dependent care spending accounts, COBRA, income continuance, and other paid time off as well as retirement and pension plans. May require an associate's degree. Additionally, HR Service Center Representative II typically reports to a supervisor or manager. The HR Service Center Representative II occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. To be an HR Service Center Representative II typically requires 2 -4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for HR Service Center Representative II in Pennsylvania
  • Client Service Representative II - Pittsburgh, PA - Monday - Friday - 8:00AM-4:30PM. Answers and resolvestelephone inquiries/requests initiated by customer...
    - 1 Day Ago
  • Founded and headquartered in the United States, Dayton Parts has for over a century supported the commercial vehicle market to boost driver uptime by combi...
    - 5 Days Ago
  • Customer Service Representative II. Tracking Code HNL 21-617 ( Full-Time, 40 Hours Per Week, Day Shift, Tuesday - Saturday, variable start 7am-8am ) Job De...
    - 3 Days Ago
  • Customer Service Representative II. Job Category****:** Administration/Office Support **Requisition Number****:** CUSTO07685 Showing 1 location **Job Detai...
    - 4 Days Ago
  • SUMMARY. Under general supervision, the Customer Service Representative II ensures customer. expectations are accurately determined and are fully met. The ...
    - 5 Days Ago

Select a city to view specific salary and bonus information for HR Service Center Representative II

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Location Avg. Salary Date Updated
Location Stroudsburg, PA Avg. Salary $60,607 Date Updated April 24, 2024
Location Aaronsburg, PA Avg. Salary $58,150 Date Updated April 24, 2024
Location Abbottstown, PA Avg. Salary $58,389 Date Updated April 24, 2024
Location Abington, PA Avg. Salary $63,245 Date Updated April 24, 2024
Location Ackermanville, PA Avg. Salary $63,005 Date Updated April 24, 2024
Location Acme, PA Avg. Salary $55,991 Date Updated April 24, 2024
Location Acosta, PA Avg. Salary $53,833 Date Updated April 24, 2024
Location Adah, PA Avg. Salary $58,689 Date Updated April 24, 2024
Location Adamsburg, PA Avg. Salary $58,809 Date Updated April 24, 2024
Location Adamstown, PA Avg. Salary $59,648 Date Updated April 24, 2024

Career Path for HR Service Center Representative II

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For HR Service Center Representative II, the upper level is HR Service Center Representative III and then progresses to HR Service Center Manager.

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HR Service Center Representative II Salary in Pennsylvania
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