eCommerce Customer Service Representative Salary in Pennsylvania

How much does an eCommerce Customer Service Representative make in Pennsylvania? The average eCommerce Customer Service Representative salary in Pennsylvania is $33,733 as of April 27, 2019, but the range typically falls between $28,595 and $40,319. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession. View the Cost of Living in Pennsylvania

About Pennsylvania    Pennsylvania (/ˌpɛnsɪlˈveɪniə/ (listen) PEN-sil-VAY-nee-ə), officially the Commonwealth of Pennsylvania, is a state located in the northeastern and Mi....More

Job Description

Responds to customer web inquires regarding online merchandise or service orders. Assists customers with product selection, answers basic questions, and suggests various product options that are available. Documents customer problems and inputs in ticketing system. Ensures prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures. May require a bachelor's degree. Typically reports to a supervisor or manager. Works on projects/matters of limited complexity in a support role. Work is closely managed. Typically requires 0-2 years of related experience. (Copyright 2019 Salary.com)

Select a city to view specific salary and bonus information for eCommerce Customer Service Representative

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Location Avg. Salary Date Updated
Location Aaronsburg, PA Avg. Salary $33,472 Date Updated April 27, 2019
Location Abbottstown, PA Avg. Salary $33,669 Date Updated April 27, 2019
Location Abington, PA Avg. Salary $37,194 Date Updated April 27, 2019
Location Ackermanville, PA Avg. Salary $36,668 Date Updated April 27, 2019
Location Acme, PA Avg. Salary $32,695 Date Updated April 27, 2019
Location Acosta, PA Avg. Salary $31,853 Date Updated April 27, 2019
Location Adah, PA Avg. Salary $33,783 Date Updated April 27, 2019
Location Adamsburg, PA Avg. Salary $33,852 Date Updated April 27, 2019
Location Adamstown, PA Avg. Salary $34,209 Date Updated April 27, 2019
Location Adamsville, PA Avg. Salary $32,433 Date Updated April 27, 2019

Career Path for this job

  1. This Job:

    eCommerce Customer Service Representative

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    eCommerce Customer Service Representative Sr.

    2 - 4 years experience
    Bachelor's Degree

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