How much does a Patient Experience Manager make hourly in the United States? The average hourly wage for a Patient Experience Manager in the United States is $63 as of September 25, 2023, but the range typically falls between $55 and $75. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
Manages the implementation of a patient experience strategy that supports the organization's mission, values, and goals. Oversees initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Collects, measures, and analyzes patient. family, and staff sentiment data and feedback to identify areas for improvement. Coordinates role-based training to enhance each patient interaction. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. (Copyright 2023 Salary.com)
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Includes base and short-term incentives
3 - 5 years experience
5 + years experience
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