How much does a Contact Center Scheduler I make in Rhode Island? The average Contact Center Scheduler I salary in Rhode Island is $54,995 as of April 24, 2024, but the range typically falls between $48,051 and $64,571. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Scheduler I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Scheduler I Salary $41,730 RI April 24, 2024
25th Percentile Contact Center Scheduler I Salary $48,051 RI April 24, 2024
50th Percentile Contact Center Scheduler I Salary $54,995 RI April 24, 2024
75th Percentile Contact Center Scheduler I Salary $64,571 RI April 24, 2024
90th Percentile Contact Center Scheduler I Salary $73,290 RI April 24, 2024
25% $48,051 10% $41,730 90% $73,290 75% $64,571 $54,995 50%(Median) Didn’t find job title? Click
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What skills does a Contact Center Scheduler I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Scheduling: Scheduling is the process of arranging, controlling and optimizing work and workloads in a production process or manufacturing process.

2.

Appointment Scheduling: Appointment scheduling software or meeting scheduling tools allows businesses and professionals to manage appointments and bookings.

3.

Health Care: Health care or healthcare is the improvement of health via the prevention, diagnosis, treatment, amelioration, or cure of disease, illness, injury, and other physical and mental impairments in people.

Scheduling 15.81%
Appointment Scheduling 1.85%
Health Care 0.82%
Others 81.52%

Job Description for Contact Center Scheduler I

Contact Center Scheduler I is responsible for monitoring the contact center workload and scheduling function. Assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Being a Contact Center Scheduler I utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. Assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Additionally, Contact Center Scheduler I may require a bachelor's degree. Typically reports to a manager. The Contact Center Scheduler I work is closely managed. Works on projects/matters of limited complexity in a support role. To be a Contact Center Scheduler I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Contact Center Scheduler I in Rhode Island
  • Job Title: Contact Center- Education Finance. Location: Johnston, RI. Duration: 3 Month Contract with possibility of Extension. Hours: Monday - Friday. Job...
    - 4 Days Ago
  • The Contact Center Representative position will utilize several databases and software programs to answer inquiries on every aspect of our services, includ...
    - 1 Day Ago
  • Earnest’s mission is to make higher education accessible and affordable for everyone.** We empower past, present, and soon-to-be students to maximize their...
    - 5 Days Ago
  • Contact Center Lead. Job Locations. US-RI-Providence. ID. 2024-6195. Category. Marketing/Sales. Type. Regular Full-Time. Overview. In 1979, the Rhode Islan...
    - 4 Days Ago
  • Angeion Group is a Class Action Settlement Administrator that provides fiduciary and administrative services on behalf of the Courts and litigants in class...
    - 1 Day Ago

Select a city to view specific salary and bonus information for Contact Center Scheduler I

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Location Avg. Salary Date Updated
Location Coventry, RI Avg. Salary $55,153 Date Updated April 24, 2024
Location Cumberland, RI Avg. Salary $55,258 Date Updated April 24, 2024
Location East Providence, RI Avg. Salary $55,258 Date Updated April 24, 2024
Location Narragansett, RI Avg. Salary $55,574 Date Updated April 24, 2024
Location Tiverton, RI Avg. Salary $55,732 Date Updated April 24, 2024
Location Westerly, RI Avg. Salary $56,048 Date Updated April 24, 2024
Location Woonsocket, RI Avg. Salary $55,205 Date Updated April 24, 2024
Location Adamsville, RI Avg. Salary $55,732 Date Updated April 24, 2024
Location Albion, RI Avg. Salary $55,258 Date Updated April 24, 2024
Location Ashaway, RI Avg. Salary $56,154 Date Updated April 24, 2024

Career Path for Contact Center Scheduler I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Scheduler I, the first career path typically starts with a Contact Center Scheduler II position, and then progresses to Contact Center Scheduling Supervisor.

Additionally, the second career path typically starts with a Contact Center Traffic and Scheduling Analyst II position, and then progresses to Contact Center Traffic and Scheduling Supervisor.

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Contact Center Scheduler I Salary in Rhode Island
Contact Center Scheduler I Salary Graph, Regional Distribution and Summary