Alternate Job Titles: Manager of Software Support, Software Support Manager, Software Technical Support Manager
How much does a Software Support Manager make? The median annual Software Support Manager salary is $111,930, as of January 30, 2018, with a range usually between $96,181-$131,603, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Software Support Manager in the United States.
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This chart describes the expected percentage of people who perform the job of Software Support Manager in the United States that make less than that annual salary. For example the median expected annual pay for a typical Software Support Manager in the United States is $111,930, so 50% of the people who perform the job of Software Support Manager in the United States are expected to make less than $111,930.
Source: HR Reported data as of January 30, 2018
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This chart describes the expected percentage of people who perform the job of Software Support Manager that make less than that salary. For example 50% of the people who perform the job of Software Support Manager are expected to make less than the median.
Source: HR Reported data as of February 2018
Oversees software support staff. Manages department budget to ensure goals are met. Establishes and maintains relationships with engineering and software development. Provides advanced troubleshooting skills to resolve technical problems. Researches, reports and corrects any quality assurance issues. Requires a bachelor's degree. Typically reports to a head of a unit/department. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. View full job description