How much does a Collections Representative I make in Tennessee? The average Collections Representative I salary in Tennessee is $37,207 as of March 26, 2024, but the range typically falls between $32,914 and $41,361. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Collections Representative I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Collections Representative I Salary $29,005 TN March 26, 2024
25th Percentile Collections Representative I Salary $32,914 TN March 26, 2024
50th Percentile Collections Representative I Salary $37,207 TN March 26, 2024
75th Percentile Collections Representative I Salary $41,361 TN March 26, 2024
90th Percentile Collections Representative I Salary $45,143 TN March 26, 2024
25% $32,914 10% $29,005 90% $45,143 75% $41,361 $37,207 50%(Median) Didn’t find job title? Click
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What skills does a Collections Representative I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Credit Card: A credit card is a type of credit facility, provided by banks that allow customers to borrow funds within a pre-approved credit limit.

3.

HIPAA: The Health Insurance Portability and Accountability Act of 1996 is a federal law that required the creation of national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge.

Customer Service 16.76%
Credit Card 2.57%
HIPAA 1.03%
Others 79.64%

Job Description for Collections Representative I

Collections Representative I is responsible for initiating calls with delinquent customers by phone, mail or personal visit to collect payments and settle accounts. Follows-up delinquent accounts, updates and maintains accurate financial records including accounting, receivable, and credit records. Being a Collections Representative I requires a high school diploma. Typically reports to a supervisor. The Collections Representative I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Collections Representative I in Tennessee

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Location Avg. Salary Date Updated
Location Adams, TN Avg. Salary $36,162 Date Updated March 26, 2024
Location Adamsville, TN Avg. Salary $34,314 Date Updated March 26, 2024
Location Afton, TN Avg. Salary $35,359 Date Updated March 26, 2024
Location Alamo, TN Avg. Salary $37,368 Date Updated March 26, 2024
Location Alcoa, TN Avg. Salary $36,845 Date Updated March 26, 2024
Location Alexandria, TN Avg. Salary $37,569 Date Updated March 26, 2024
Location Allardt, TN Avg. Salary $36,564 Date Updated March 26, 2024
Location Allons, TN Avg. Salary $37,086 Date Updated March 26, 2024
Location Allred, TN Avg. Salary $36,564 Date Updated March 26, 2024
Location Alpine, TN Avg. Salary $36,564 Date Updated March 26, 2024

Career Path for Collections Representative I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Collections Representative I, the first career path typically progresses to Collections Specialist - Healthcare.

Additionally, the second career path typically starts with a Collections Representative II position, and then progresses to Collections Supervisor.

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Collections Representative I Salary in Tennessee
Collections Representative I Salary Graph, Regional Distribution and Summary