How much does a Customer Retention Representative I make in Tennessee? The average Customer Retention Representative I salary in Tennessee is $34,119 as of March 26, 2024, but the range typically falls between $30,474 and $39,087. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Retention Representative I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Retention Representative I Salary $27,155 TN March 26, 2024
25th Percentile Customer Retention Representative I Salary $30,474 TN March 26, 2024
50th Percentile Customer Retention Representative I Salary $34,119 TN March 26, 2024
75th Percentile Customer Retention Representative I Salary $39,087 TN March 26, 2024
90th Percentile Customer Retention Representative I Salary $43,611 TN March 26, 2024
25% $30,474 10% $27,155 90% $43,611 75% $39,087 $34,119 50%(Median) Didn’t find job title? Click
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What skills does a Customer Retention Representative I need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Team Management: The ability of an individual or an organization to administer and coordinate a group of individuals to perform a task. Team management involves teamwork, communication, objective setting and performance appraisals.

2.

Prospecting: Prospecting is the first stage of the geological analysis (second – exploration) of a territory. It is the physical search for minerals, fossils, precious metals or mineral specimens, and is also known as fossicking. Prospecting is a small-scale form of mineral exploration which is an organised, large scale effort undertaken by commercial mineral companies to find commercially viable ore deposits. Prospecting is physical labour, involving traversing (traditionally on foot or on horseback), panning, sifting and outcrop investigation, looking for signs of mineralisation. In some areas a prospector must also make claims, meaning they must erect posts with the appropriate placards on all four corners of a desired land they wish to prospect and register this claim before they may take samples. In other areas publicly held lands are open to prospecting without staking a mining claim.

3.

Sales Process: Designing and implementing repeatable steps that a salesperson takes to move a prospect from an early-stage lead to a closed customer.

Team Management 16.52%
Prospecting 1.09%
Sales Process 0.56%
Others 81.83%

Job Description for Customer Retention Representative I

Customer Retention Representative I processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Being a Customer Retention Representative I offers discounts or special deals as needed and within pre-established limits. Requires a high school diploma or equivalent. Additionally, Customer Retention Representative I typically reports to a supervisor or manager. The Customer Retention Representative I may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Customer Retention Representative I in Tennessee

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Location Avg. Salary Date Updated
Location Adams, TN Avg. Salary $33,161 Date Updated March 26, 2024
Location Adamsville, TN Avg. Salary $31,466 Date Updated March 26, 2024
Location Afton, TN Avg. Salary $32,424 Date Updated March 26, 2024
Location Alamo, TN Avg. Salary $34,267 Date Updated March 26, 2024
Location Alcoa, TN Avg. Salary $33,788 Date Updated March 26, 2024
Location Alexandria, TN Avg. Salary $34,451 Date Updated March 26, 2024
Location Allardt, TN Avg. Salary $33,530 Date Updated March 26, 2024
Location Allons, TN Avg. Salary $34,009 Date Updated March 26, 2024
Location Allred, TN Avg. Salary $33,530 Date Updated March 26, 2024
Location Alpine, TN Avg. Salary $33,530 Date Updated March 26, 2024

Career Path for Customer Retention Representative I

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Customer Retention Representative I, the upper level is Customer Retention Representative II and then progresses to Customer Retention Supervisor.

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Customer Retention Representative I Salary in Tennessee
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