Alternate Job Titles: Intermediate Level Technical Support Analyst, Technical Support Analyst II
How much does a Technical Support Analyst II make? The median annual Technical Support Analyst II salary is $73,054, as of April 29, 2018, with a range usually between $66,269-$82,300, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Technical Support Analyst II in the United States.
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This chart describes the expected percentage of people who perform the job of Technical Support Analyst II in the United States that make less than that annual salary. For example the median expected annual pay for a typical Technical Support Analyst II in the United States is $73,054, so 50% of the people who perform the job of Technical Support Analyst II in the United States are expected to make less than $73,054.
Source: HR Reported data as of April 29, 2018
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This chart describes the expected percentage of people who perform the job of Technical Support Analyst II that make less than that salary. For example 50% of the people who perform the job of Technical Support Analyst II are expected to make less than the median.
Source: HR Reported data as of May 2018
Provides technical support to system users and customer support staff. Evaluates user needs, defines technical problems, and works with engineering/development staff to determine solutions. Assists customer in implementing solutions. Performs ongoing activities to maintain and enhance overall system performance. Typically requires a bachelor's degree. Typically reports to a project leader or manager. Gaining exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Typically requires 2 -4 years of related experience. View full job description