Alternate Job Titles: Technical Support Representative III
How much does a Technical Support Representative III make? The median annual Technical Support Representative III salary is $51,084, as of January 30, 2018, with a range usually between $46,617-$62,690, however this can vary widely depending on a variety of factors. Our team of Certified Compensation Professionals has analyzed survey data collected from thousands of HR departments at companies of all sizes and industries to present this range of annual salaries for people with the job title Technical Support Representative III in the United States.
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This chart describes the expected percentage of people who perform the job of Technical Support Representative III in the United States that make less than that annual salary. For example the median expected annual pay for a typical Technical Support Representative III in the United States is $51,084, so 50% of the people who perform the job of Technical Support Representative III in the United States are expected to make less than $51,084.
Source: HR Reported data as of January 30, 2018
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This chart describes the expected percentage of people who perform the job of Technical Support Representative III that make less than that salary. For example 50% of the people who perform the job of Technical Support Representative III are expected to make less than the median.
Source: HR Reported data as of February 2018
Provides complex technical support and assistance to clients via email, phone, and/or other remote methods. Addresses and responds to customer inquiries on organizational products and services, including installation, operational functions, troubleshooting, and maintenance. Provides customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction. Documents client interactions, including details of inquiries, complaints, comments, and actions taken. May supervise and guide lower-level representatives. Possesses a deep understanding of the organization's products and services. Requires a high school diploma. Typically reports to a supervisor or manager. Has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Typically requires 3-5 years of related experience. View full job description