How much does a Contact Center Quality Assurance Auditor make in Virginia? The average Contact Center Quality Assurance Auditor salary in Virginia is $52,028 as of April 24, 2024, but the range typically falls between $46,866 and $59,066. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Quality Assurance Auditor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Quality Assurance Auditor Salary $42,166 VA April 24, 2024
25th Percentile Contact Center Quality Assurance Auditor Salary $46,866 VA April 24, 2024
50th Percentile Contact Center Quality Assurance Auditor Salary $52,028 VA April 24, 2024
75th Percentile Contact Center Quality Assurance Auditor Salary $59,066 VA April 24, 2024
90th Percentile Contact Center Quality Assurance Auditor Salary $65,473 VA April 24, 2024
25% $46,866 10% $42,166 90% $65,473 75% $59,066 $52,028 50%(Median) Didn’t find job title? Click
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What skills does a Contact Center Quality Assurance Auditor need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Analysis: Analysis is the process of considering something carefully or using statistical methods in order to understand it or explain it.

2.

Call Center: A call centre or call center is a managed capability that can be centralised or remote that is used for receiving or transmitting a large volume of enquiries by telephone.

Analysis 16.67%
Call Center 16.67%
Others 66.66%

Job Description for Contact Center Quality Assurance Auditor

Contact Center Quality Assurance Auditor monitors and measures the quality of inbound and/or outbound customer service calls. Prepares and presents audit reports for management to identify the issues and performance. Being a Contact Center Quality Assurance Auditor assists with feedback and training of individuals who have contact with customers. Typically requires a bachelor's degree. Additionally, Contact Center Quality Assurance Auditor typically reports to a manager. The Contact Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. To be a Contact Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Contact Center Quality Assurance Auditor in Virginia
  • Worldwide Mission Critical is a global owner's representation and project management company dedicated to the mission-critical industry, helping companies ...
    - 5 Days Ago
  • Associate Quality Assurance Analyst. Corporate Headquarters. 12575 Uline Drive, Pleasant Prairie, WI 53158. It’s all about our customers. We put a lot of h...
    - 14 Days Ago
  • At Aylo Health, we work together to enrich the health and well-being of every life we touch. Our mission is to make quality healthcare simple and convenien...
    - 1 Month Ago
  • Job Summary. QUALITY ASSURANCE. Works with Billing Department/Office Manager on the undropped list to ensure that documentation supports claim for payment....
    - 2 Months Ago
  • Description. Multi-Flow Industries is an 80-year-old company specializing in the Manufacturing and Distribution of a whole line of Beverages used in the Fo...
    - 8 Days Ago

Select a city to view specific salary and bonus information for Contact Center Quality Assurance Auditor

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Location Avg. Salary Date Updated
Location Annandale, VA Avg. Salary $57,734 Date Updated April 24, 2024
Location Virginia State University, VA Avg. Salary $50,316 Date Updated April 24, 2024
Location Abingdon, VA Avg. Salary $45,285 Date Updated April 24, 2024
Location Accomac, VA Avg. Salary $49,020 Date Updated April 24, 2024
Location Achilles, VA Avg. Salary $49,020 Date Updated April 24, 2024
Location Afton, VA Avg. Salary $47,256 Date Updated April 24, 2024
Location Alberta, VA Avg. Salary $50,005 Date Updated April 24, 2024
Location Aldie, VA Avg. Salary $57,475 Date Updated April 24, 2024
Location Alexandria, VA Avg. Salary $57,734 Date Updated April 24, 2024
Location Altavista, VA Avg. Salary $47,412 Date Updated April 24, 2024

Career Path for Contact Center Quality Assurance Auditor

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Quality Assurance Auditor, the upper level is Contact Center Quality Analyst, Sr. and then progresses to Contact Center Quality Manager.

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Contact Center Quality Assurance Auditor Salary in Virginia
Contact Center Quality Assurance Auditor Salary Graph, Regional Distribution and Summary