How much does a Contact Center Representative IV - Inbound make in Vermont? The average Contact Center Representative IV - Inbound salary in Vermont is $55,569 as of February 26, 2024, but the range typically falls between $47,741 and $64,980. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Representative IV - Inbound Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Representative IV - Inbound Salary $40,615 VT February 26, 2024
25th Percentile Contact Center Representative IV - Inbound Salary $47,741 VT February 26, 2024
50th Percentile Contact Center Representative IV - Inbound Salary $55,569 VT February 26, 2024
75th Percentile Contact Center Representative IV - Inbound Salary $64,980 VT February 26, 2024
90th Percentile Contact Center Representative IV - Inbound Salary $73,548 VT February 26, 2024
25% $47,741 10% $40,615 90% $73,548 75% $64,980 $55,569 50%(Median) Didn’t find job title? Click
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What skills does a Contact Center Representative IV - Inbound need?

Each competency has five to ten behavioral assertions that can be observed, each with a corresponding performance level (from one to five) that is required for a particular job.

1.

Customer Service: Customer service is the provision of service to customers before, during and after a purchase. The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. In this sense, an organization that values good customer service may spend more money in training employees than the average organization or may proactively interview customers for feedback. From the point of view of an overall sales process engineering effort, customer service plays an important role in an organization's ability to generate income and revenue. From that perspective, customer service should be included as part of an overall approach to systematic improvement. One good customer service experience can change the entire perception a customer holds towards the organization.

2.

Consulting Services: Consulting Services means the provision of expertise or strategic advice that is presented for consideration and decision-making.

3.

Promotion: Developing and implementing promotional activities to attract and increase the awareness of customers in buying products.

Customer Service 35.62%
Consulting Services 2.81%
Promotion 1.81%
Others 59.76%

Job Description for Contact Center Representative IV - Inbound

Contact Center Representative IV - Inbound answers incoming customer calls inquiring about products with a focus on selling products or services. Performs call logging and routine tasks to fulfill caller requests. Being a Contact Center Representative IV - Inbound answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. Enters orders and assists the customer with the purchase by suggesting appropriate products. Additionally, Contact Center Representative IV - Inbound may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. The Contact Center Representative IV - Inbound independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. To be a Contact Center Representative IV - Inbound typically requires 5-7 years of related experience. (Copyright 2024 Salary.com)... View full job description

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Job Openings for Contact Center Representative IV - Inbound in Vermont

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Location Avg. Salary Date Updated
Location Barre, VT Avg. Salary $56,417 Date Updated February 26, 2024
Location Bennington, VT Avg. Salary $58,351 Date Updated February 26, 2024
Location Essex, VT Avg. Salary $56,936 Date Updated February 26, 2024
Location Williston, VT Avg. Salary $56,936 Date Updated February 26, 2024
Location Adamant, VT Avg. Salary $56,417 Date Updated February 26, 2024
Location Albany, VT Avg. Salary $56,417 Date Updated February 26, 2024
Location Alburgh, VT Avg. Salary $56,417 Date Updated February 26, 2024
Location Arlington, VT Avg. Salary $58,303 Date Updated February 26, 2024
Location Ascutney, VT Avg. Salary $58,812 Date Updated February 26, 2024
Location Averill, VT Avg. Salary $56,417 Date Updated February 26, 2024

Career Path for Contact Center Representative IV - Inbound

A career path is a sequence of jobs that leads to your short- and long-term career goals. Some follow a linear career path within one field, while others change fields periodically to achieve career or personal goals.

For Contact Center Representative IV - Inbound, the upper level is Inbound Contact Center Supervisor and then progresses to Inbound Contact Center Senior Supervisor.

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Contact Center Representative IV - Inbound Salary in Vermont
Contact Center Representative IV - Inbound Salary Graph, Regional Distribution and Summary