How much does a Voice Communications Analyst II make in the United States? The average Voice Communications Analyst II salary in the United States is $73,104 as of April 27, 2019, but the range typically falls between $62,953 and $79,557. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
Designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Reports on system specifications to support upgrades and to ensure proper integration. Coordinates upgrade schedules with internal or external programmers. May require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Typically requires 2 to 4 years of related experience. Gaining exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. (Copyright 2019 Salary.com)
Take just three simple steps below to generate your own personalized salary report.
Includes base and annual incentives
0 - 2 years experience
2 - 4 years experience
4 - 7 years experience
Salary.com's CompAnalyst platform offers: