How much does a Voice Communications Analyst IV make in the United States? The average Voice Communications Analyst IV salary in the United States is $96,789 as of April 27, 2019, but the range typically falls between $81,886 and $114,514. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
Designs, reviews, analyzes, and maintains an organization's voice communications system. Makes suggestions to end users regarding voice communications software and hardware solutions, and offers support and troubleshooting. Ensures uninterrupted access to all voice telecommunication features, including voicemail, ACD or PBX systems. May research and recommend vendors. Reports on system specifications to support upgrades and to ensure proper integration. Coordinates upgrade schedules with internal or external programmers. May lead voice communications projects, or offer research support regarding budgeting requirements. May require a bachelor's degree in area of specialty. May lead and directs the work of others. Typically reports to a manager or head of a unit/department. Typically requires 7+ years of related experience. A specialist on complex technical and business matters. Work is highly independent. May assume a team lead role for the work group. (Copyright 2019 Salary.com)
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Includes base and annual incentives
4 - 7 years experience
7 + years experience
5 + years experience
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