Customer Logistics Capabilities Director salary
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Customer Logistics Capabilities Director's Annual Base Salary
Job Title | Salary | Location | Date Updated |
Customer Service Director | $174,216 | United States | |
Logistics Analyst I | $62,089 | United States | |
Logistics Analyst II | $73,695 | United States | |
Logistics Analyst III | $91,603 | United States | |
Logistics Analyst IV | $112,658 | United States | |
Logistics Senior Manager | $153,627 | United States | |
Logistics Director | $183,433 | United States | |
Logistics Manager | $118,323 | United States | |
Logistics Supervisor | $79,388 | United States | |
Customer Insights Director | $205,455 | United States |
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Directs and oversees all aspects of an organization's customer service policies, objectives, and initiatives. Develops service level standards focused on reducing response times and providing high customer satisfaction. Establishes policies and procedures that produce high quality customer service delivery and that reflect industry best practices. Implements systems to capture and report on service metrics, including any customer feedback or trends in product or service issues. Manages resource decision-making and planning. Aligns customer service activities and initiatives to support and enhance the objectives of the organization. Requires a bachelor's degree or equivalent. Typically reports to top management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. View Customer Service Director SalaryAlternate Job Titles:Customer Care Director, Customer Support Services Director, Customer Service Director
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Enhances product workflow by analyzing and developing logistics plans that affect production, distribution, and inventory. Creates and reviews procedures for distribution and inventory management to maximize customer satisfaction and minimize cost. Ensures rational distribution and delivery according to analysis report and tracking records. May require a bachelor's degree. Typically reports to a supervisor or manager. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience. View Logistics Analyst I SalaryAlternate Job Titles:Entry Logistics Analyst, Logistics Operations Analyst I, Logistics Analyst I
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Enhances product workflow by analyzing and developing logistics plans that affect production, distribution, and inventory. Creates and reviews procedures for distribution and inventory management to maximize customer satisfaction and minimize cost. Ensures rational distribution and delivery according to analysis report and tracking records. Requires a bachelor's degree. Typically reports to a supervisor or manager. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. View Logistics Analyst II SalaryAlternate Job Titles:Intermediate Logistics Analyst, Logistics Operations Analyst II, Logistics Analyst II
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Enhances product workflow by analyzing and developing logistics plans that affect production, distribution, and inventory. Creates and reviews procedures for distribution and inventory management to maximize customer satisfaction and minimize cost. Ensures rational distribution and delivery according to analysis report and tracking records. Requires a bachelor's degree. Typically reports to a manager. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience. View Logistics Analyst III SalaryAlternate Job Titles:Logistics Operations Analyst III, Senior Logistics Analyst, Logistics Analyst III
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Enhances product workflow by analyzing and developing logistics plans that affect production, distribution, and inventory. Creates and reviews procedures for distribution and inventory management to maximize customer satisfaction and minimize cost. Ensures rational distribution and delivery according to analysis report and tracking records. Requires a bachelor's degree. Typically reports to a manager. Work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Typically requires 7+ years of related experience. View Logistics Analyst IV SalaryAlternate Job Titles:Lead Logistics Analyst, Logistics Operations Analyst IV, Logistics Analyst IV
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Manages all aspects of an organization's logistics management function to control, deliver, and distribute products and materials to the destination. Implements an overall strategy, metrics, and processes to deploy an optimized logistic network and operations. Oversees critical and related inventory, distribution, and transportation operations that support the achievement of organizational goals and KPI's for product delivery and customer satisfaction. Selects vendors and negotiates rates and service levels and monitors performance. Ensures compliance with all regulations governing transportation of goods. Utilizes analytics to monitor and measure performance, identify problems in operations, and achieve high performance at optimal cost. Requires a bachelor's degree. Typically reports to a director. Typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. Typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. View Logistics Senior Manager SalaryAlternate Job Titles:Logistics and Planning Senior Manager, Logistics Operations Senior Manager, Transport Logistics Senior Manager, Logistics Senior ManagerCategory : Logistics
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Directs all aspects of an organization's logistics management function to control, deliver, and distribute products and materials to the destination. Leads the execution of an overall strategy, metrics, and processes to deploy an optimized logistic network and operations. Oversees critical and related inventory, distribution, and transportation functions that support the achievement of organizational goals and KPI's for product delivery and customer satisfaction. Establishs governance and quality auditing processes to monitor vendor performance and drive continuous improvement. Utilizes analytics to monitor and measure performance, identify problems in operations, and achieve high performance at optimal cost. Requires a bachelor's degree. Typically reports to top management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. View Logistics Director SalaryAlternate Job Titles:Logistics and Planning Director, Logistics Operations Director, Logistics DirectorCategory : Logistics
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Manages all aspects of an organization's logistics management function to control, deliver, and distribute products and materials to the destination. Implements an overall strategy, metrics, and processes to deploy an optimized logistic network and operations. Oversees critical and related inventory, distribution, and transportation operations that support the achievement of organizational goals and KPI's for product delivery and customer satisfaction. Selects vendors and negotiates rates and service levels and monitors performance. Ensures compliance with all regulations governing transportation of goods. Utilizes analytics to monitor and measure performance, identify problems in operations, and achieve high performance at optimal cost. Requires a bachelor's degree. Typically reports to a director. Manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. View Logistics Manager SalaryAlternate Job Titles:Logistics Operations Manager, Transport Logistics Manager, Logistics ManagerCategory : Logistics
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Supervises an organization's logistics operations to control, deliver, and distribute products and materials to the destination. Supports the overall strategy, metrics, and processes to deploy an optimized logistic network and operations. Oversees daily operations for inventory, distribution, transportation, or other processes that support the achievement of organizational goals and KPI's for product delivery and customer satisfaction. Monitors teams and vendors' adherence to service level targets. Troubleshoots and resolves issues. Ensures compliance with all regulations governing transportation of goods. Utilizes systems to input and obtain workflow status and information and to identify problems in operations. May require a bachelor's degree. Typically reports to a head of a unit/department. Supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Typically requires 3 years experience in the related area as an individual contributor. Thorough knowledge of functional area under supervision. View Logistics Supervisor SalaryAlternate Job Titles:Logistics Operations Supervisor, Logistics SupervisorCategory : Logistics
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Develops and directs customer/consumer insights strategic projects to collect, study and utilize data reflecting customer behaviors, sentiments, trends, and preferences to support product development decisions and shape marketing actions. Leads insights team in market research initiatives focused on using customer, sales, brand, industry trends, and other significant data in statistical analysis. Designs and implements qualitative and quantitative research projects and methodologies including focus groups, interviews, and surveys that yield data required for developing insights to measure customer perceptions and satisfaction. Interprets research findings and marketing program results into insights and guidance for strategic product development. Requires a bachelor's degree. Typically reports to top management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. View Customer Insights Director SalaryAlternate Job Titles:Consumer Insights Director, Director of Consumer Insights, Customer Insights DirectorCategory : Marketing