How much does a Call Center Agent Quality Monitoring Analyst make in Alabama? The average Call Center Agent Quality Monitoring Analyst salary in Alabama is $46,800 as of March 26, 2024, but the range typically falls between $40,000 and $53,600. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Agent Quality Monitoring Analyst Salary | $33,809 | AL | March 26, 2024 |
25th Percentile Call Center Agent Quality Monitoring Analyst Salary | $40,000 | AL | March 26, 2024 |
50th Percentile Call Center Agent Quality Monitoring Analyst Salary | $46,800 | AL | March 26, 2024 |
75th Percentile Call Center Agent Quality Monitoring Analyst Salary | $53,600 | AL | March 26, 2024 |
90th Percentile Call Center Agent Quality Monitoring Analyst Salary | $59,791 | AL | March 26, 2024 |
Receptionist/Call Center Agent
Alaska Behavioral Health - Anchorage, AK
24 Seven Talent - Los Angeles, CA
Century Group - Los Angeles, CA
Petaluma Health Center - Petaluma, CA
The Call Center Agent Quality Monitoring Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Analyst typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Analyst gains exposure to some of the complex tasks within the job function. Occasionally directed in several aspects of the work. Working as a Call Center Agent Quality Monitoring Analyst typically requires 2 to 4 years of related experience. (Copyright 2024 Salary.com)
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Georgiana, AL | Avg. Salary $44,790 | Date Updated March 26, 2024 |
Location Tanner, AL | Avg. Salary $47,335 | Date Updated March 26, 2024 |
Location Abbeville, AL | Avg. Salary $43,466 | Date Updated March 26, 2024 |
Location Abernant, AL | Avg. Salary $47,233 | Date Updated March 26, 2024 |
Location Adamsville, AL | Avg. Salary $47,538 | Date Updated March 26, 2024 |
Location Addison, AL | Avg. Salary $46,317 | Date Updated March 26, 2024 |
Location Adger, AL | Avg. Salary $47,233 | Date Updated March 26, 2024 |
Location Akron, AL | Avg. Salary $47,335 | Date Updated March 26, 2024 |
Location Alabaster, AL | Avg. Salary $47,233 | Date Updated March 26, 2024 |
Location Alberta, AL | Avg. Salary $46,062 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst, Sr. | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Scheduler I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
About Alabama Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Flori....More
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