How much does a Call Center Agent Quality Monitoring Senior Analyst make in Alabama? The average Call Center Agent Quality Monitoring Senior Analyst salary in Alabama is $55,100 as of February 26, 2024, but the range typically falls between $47,500 and $63,000. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $40,581 | AL | February 26, 2024 |
25th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $47,500 | AL | February 26, 2024 |
50th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $55,100 | AL | February 26, 2024 |
75th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $63,000 | AL | February 26, 2024 |
90th Percentile Call Center Agent Quality Monitoring Senior Analyst Salary | $70,193 | AL | February 26, 2024 |
Receptionist/Call Center Agent
Alaska Behavioral Health - Anchorage, AK
Call Center Agent / Intake Specialist
Saddle Rock Legal Group - Draper, UT
Plan2Placement, Inc - Hawthorne, CA
Senior Analyst, Financial Planning & Analysis
AbbVie - Irvine, CA
The Call Center Agent Quality Monitoring Senior Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Call Center Agent Quality Monitoring Senior Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Call Center Agent Quality Monitoring Senior Analyst may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. Being a Call Center Agent Quality Monitoring Senior Analyst contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Call Center Agent Quality Monitoring Senior Analyst typically requires 2 or more years of related experience. (Copyright 2024 Salary.com)
2 - 4 years experience
Bachelor's Degree
4 - 7 years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location Georgiana, AL | Avg. Salary $53,268 | Date Updated February 26, 2024 |
Location Tanner, AL | Avg. Salary $55,658 | Date Updated February 26, 2024 |
Location Abbeville, AL | Avg. Salary $51,157 | Date Updated February 26, 2024 |
Location Abernant, AL | Avg. Salary $55,906 | Date Updated February 26, 2024 |
Location Adamsville, AL | Avg. Salary $56,564 | Date Updated February 26, 2024 |
Location Addison, AL | Avg. Salary $54,708 | Date Updated February 26, 2024 |
Location Adger, AL | Avg. Salary $55,969 | Date Updated February 26, 2024 |
Location Akron, AL | Avg. Salary $55,741 | Date Updated February 26, 2024 |
Location Alabaster, AL | Avg. Salary $56,245 | Date Updated February 26, 2024 |
Location Alberta, AL | Avg. Salary $54,489 | Date Updated February 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Manager | Experience 3 - 5 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
About Alabama Alabama (/ˌæləˈbæmə/) is a state in the southeastern region of the United States. It is bordered by Tennessee to the north, Georgia to the east, Flori....More
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