Customer Service Representative IV Salary in Gadsden, Alabama

How much does a Customer Service Representative IV make in Gadsden, AL? The average Customer Service Representative IV salary in Gadsden, AL is $47,812 as of April 26, 2022, but the range typically falls between $42,449 and $54,382. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Gadsden, Alabama    Gadsden is a city in and the county seat of Etowah County in the U.S. state of Alabama. It is located on the Coosa River about 56 miles (90 km) northe....More

Gadsden, Alabama  area prices were up 1.3% from a year ago    View the Cost of Living in Gadsden, Alabama

Job Description

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves complex or unusual requests and problems that may require a customized response and communicates solutions or requested information to the customer. Analyzes a customer's service needs and refers to other service or technical departments for follow up or additional information as needed. Provides updates to other internal teams on customer needs and factors that contribute to customer satisfaction. May be assigned to support products that are more complex or critical. May utilize a customer relationship application or database to record activities and research product information. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Independently performs a wide range of complex duties under general guidance from supervisors. Has gained full proficiency in a broad range of activities related to the job. Typically requires 5-7 years of related experience. (Copyright 2022 Salary.com)

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Understand the total compensation opportunity for a Customer Service Representative IV, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
42449
54382
47812

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
43475
57047
49254
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service Representative IV in Gadsden, AL. The base salary for Customer Service Representative IV ranges from $42,449 to $54,382 with the average base salary of $47,812. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $43,475 to $57,047 with the average total cash compensation of $49,254.
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For a real-time salary target, tell us more about your role in the four categories below.

42449
54382

 

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Career Path for this job

  1. Down a level:

    Customer Service Representative III

    2 - 5 years experience
    High School Diploma or Tech Certificate

  2. This Job:

    Customer Service Representative IV

    5 - 7 years experience
    High School Diploma or Tech Certificate

  3. Up a level:

    Customer Service Team Leader

    2 + years experience
    Bachelor's Degree

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Job Openings for Customer Service Representative IV in Gadsden, AL