Customer Success Director Salary in Gadsden, Alabama

How much does a Customer Success Director make in Gadsden, AL? The average Customer Success Director salary in Gadsden, AL is $145,040 as of April 26, 2022, but the range typically falls between $129,614 and $162,586. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Gadsden, Alabama    Gadsden is a city in and the county seat of Etowah County in the U.S. state of Alabama. It is located on the Coosa River about 56 miles (90 km) northe....More

Gadsden, Alabama  area prices were up 1.3% from a year ago    View the Cost of Living in Gadsden, Alabama

Job Description

Directs the operations of the customer success function focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services and that will drive sales and increased revenue. Develops strategies and processes that deliver consistent customer satisfaction from onboarding through all phases of the customer lifecycle and that promote retention. Utilizes data collection and feedback mechanisms to identify and understand customer needs and challenges and design action plans. Builds teams of customer advocates with product training, coaching, and skill development. Establishes collaborative relationships with sales, product development, and other customer facing functions. Requires a bachelor's degree or equivalent. Typically reports to senior management. Manages a departmental sub-function within a broader departmental function. Creates functional strategies and specific objectives for the sub-function and develops budgets/policies/procedures to support the functional infrastructure. Typically requires 5+ years of managerial experience. Deep knowledge of the managed sub-function and solid knowledge of the overall departmental function. (Copyright 2022 Salary.com)

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Understand the total compensation opportunity for a Customer Success Director, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
129614
162586
145040

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
150678
197981
169737
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Success Director in Gadsden, AL. The base salary for Customer Success Director ranges from $129,614 to $162,586 with the average base salary of $145,040. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $150,678 to $197,981 with the average total cash compensation of $169,737.
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129614
162586

 

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Career Path for this job

  1. Down a level:

    Customer Success Manager

    5 + years experience
    Bachelor's Degree

  2. This Job:

    Customer Success Director


    Bachelor's Degree

  3. Up a level:

    Head of Customer Success


    Bachelor's Degree

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Job Openings for Customer Success Director in Gadsden, AL