How much does a Technical Customer Support Specialist I make in Gadsden, AL? The average Technical Customer Support Specialist I salary in Gadsden, AL is $50,803 as of April 26, 2022, but the range typically falls between $44,244 and $59,248. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
About Gadsden, Alabama Gadsden is a city in and the county seat of Etowah County in the U.S. state of Alabama. It is located on the Coosa River about 56 miles (90 km) northe....More
Gadsden, Alabama area prices were up 1.3% from a year ago View the Cost of Living in Gadsden, Alabama
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. Escalates more complex inquiries to a higher level team. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience. (Copyright 2022 Salary.com)
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0 - 2 years experience
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