Technical Customer Support Specialist I Salary in Gadsden, Alabama

How much does a Technical Customer Support Specialist I make in Gadsden, AL? The average Technical Customer Support Specialist I salary in Gadsden, AL is $50,803 as of April 26, 2022, but the range typically falls between $44,244 and $59,248. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target. 

About Gadsden, Alabama    Gadsden is a city in and the county seat of Etowah County in the U.S. state of Alabama. It is located on the Coosa River about 56 miles (90 km) northe....More

Gadsden, Alabama  area prices were up 1.3% from a year ago    View the Cost of Living in Gadsden, Alabama

Job Description

Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. Escalates more complex inquiries to a higher level team. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is closely managed. Works on projects/matters of limited complexity in a support role. Typically requires 0-2 years of related experience. (Copyright 2022

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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support Specialist I in Gadsden, AL. The base salary for Technical Customer Support Specialist I ranges from $44,244 to $59,248 with the average base salary of $50,803. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $45,269 to $61,278 with the average total cash compensation of $52,518.
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Career Path for this job

  1. This Job:

    Technical Customer Support Specialist I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Technical Customer Support Specialist II

    2 - 4 years experience
    Bachelor's Degree

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Job Openings for Technical Customer Support Specialist I in Gadsden, AL