Technical Customer Support Specialist III Salary in Gadsden, Alabama

How much does a Technical Customer Support Specialist III make in Gadsden, AL? The average Technical Customer Support Specialist III salary in Gadsden, AL is $74,527 as of April 26, 2022, but the range typically falls between $62,817 and $85,560. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. 

About Gadsden, Alabama    Gadsden is a city in and the county seat of Etowah County in the U.S. state of Alabama. It is located on the Coosa River about 56 miles (90 km) northe....More

Gadsden, Alabama  area prices were up 1.3% from a year ago    View the Cost of Living in Gadsden, Alabama

Job Description

Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience. (Copyright 2022 Salary.com)

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Understand the total compensation opportunity for a Technical Customer Support Specialist III, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
62817
85560
74527

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
64894
90689
78124
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support Specialist III in Gadsden, AL. The base salary for Technical Customer Support Specialist III ranges from $62,817 to $85,560 with the average base salary of $74,527. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $64,894 to $90,689 with the average total cash compensation of $78,124.
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62817
85560

 

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Career Path for this job

  1. Down a level:

    Technical Customer Support Specialist II

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Technical Customer Support Specialist III

    4 - 7 years experience
    Bachelor's Degree

  3. Up a level:

    Technical Customer Support Specialist IV

    7 + years experience
    Bachelor's Degree

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Job Openings for Technical Customer Support Specialist III in Gadsden, AL