Technical Customer Support Specialist IV Salary in Gadsden, Alabama
How much does a Technical Customer Support Specialist IV make in Gadsden, AL? The average Technical Customer Support Specialist IV salary in Gadsden, AL is $93,083 as of April 26, 2022, but the range typically falls between $76,403 and $109,524. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
About Gadsden, Alabama Gadsden is a city in and the county seat of Etowah County in the U.S. state of Alabama. It is located on the Coosa River about 56 miles (90 km) northe....More
Gadsden, Alabama area prices were up 1.3% from a year ago View the Cost of Living in Gadsden, Alabama
Job Description
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. May train or guide lower-level specialists or representatives. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Typically requires 7+ years of related experience. (Copyright 2022 Salary.com)
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Down a level:
Technical Customer Support Specialist III
4 - 7 years experience
Bachelor's Degree -
This Job:
Technical Customer Support Specialist IV
7 + years experience
Bachelor's Degree -
Up a level:
Technical Customer Support Team Leader
3 + years experience
Bachelor's Degree
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Level of Education
- Technical Customer Support Specialist IV Salaries with No Diploma
- Technical Customer Support Specialist IV Salaries with a High School Diploma or Technical Certificate
- Technical Customer Support Specialist IV Salaries with an Associate's Degree
- Technical Customer Support Specialist IV Salaries with a Bachelor's Degree
- Technical Customer Support Specialist IV Salaries with a Master's Degree or MBA
- Technical Customer Support Specialist IV Salaries with a JD, MD, PhD or Equivalent