Technical Customer Support Specialist II Salary in Georgiana, Alabama
How much does a Technical Customer Support Specialist II make in Georgiana, AL? The average Technical Customer Support Specialist II salary in Georgiana, AL is $55,580 as of April 26, 2022, but the range typically falls between $46,617 and $64,492. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
About Georgiana, Alabama Georgiana is a town in Butler County, Alabama, United States. As of the 2010 census, the population of the town was 1,738. Georgiana is located in sou....More
Georgiana, Alabama area prices were up 1.3% from a year ago View the Cost of Living in Georgiana, Alabama
Job Description
Responds to and resolves customer technical inquiries and issues via e-mail, phone, or chat. Assists customers with installation and issue resolution. Utilizes a database of technical product information to inform decisions and recommendations. Recommends maintenance and configuration best practices that improve product usability, performance, and customer satisfaction. Records client interactions, including inquiries, complaints, comments, and actions taken. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. (Copyright 2022 Salary.com)
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Career Path for this job
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Down a level:
Technical Customer Support Specialist I
0 - 2 years experience
Bachelor's Degree -
This Job:
Technical Customer Support Specialist II
2 - 4 years experience
Bachelor's Degree -
Up a level:
Technical Customer Support Specialist III
4 - 7 years experience
Bachelor's Degree
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Level of Education
- Technical Customer Support Specialist II Salaries with No Diploma
- Technical Customer Support Specialist II Salaries with a High School Diploma or Technical Certificate
- Technical Customer Support Specialist II Salaries with an Associate's Degree
- Technical Customer Support Specialist II Salaries with a Bachelor's Degree
- Technical Customer Support Specialist II Salaries with a Master's Degree or MBA
- Technical Customer Support Specialist II Salaries with a JD, MD, PhD or Equivalent