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How much does a Technical Customer Support Representative - Tier 1 make in Alabama? The average Technical Customer Support Representative - Tier 1 salary in Alabama is $35,730 as of March 26, 2024, but the range typically falls between $32,270 and $39,610. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Technical Customer Support Representative - Tier 1 Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Representative - Tier 1 Salary $29,120 AL March 26, 2024
25th Percentile Technical Customer Support Representative - Tier 1 Salary $32,270 AL March 26, 2024
50th Percentile Technical Customer Support Representative - Tier 1 Salary $35,730 AL March 26, 2024
75th Percentile Technical Customer Support Representative - Tier 1 Salary $39,610 AL March 26, 2024
90th Percentile Technical Customer Support Representative - Tier 1 Salary $43,143 AL March 26, 2024
25% $32,270 10% $29,120 90% $43,143 75% $39,610 $35,730 50%(Median) Didn’t find job title? Click
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Job Description

The Technical Customer Support Representative - Tier 1 addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Being a Technical Customer Support Representative - Tier 1 documents support interactions, including details of inquiries, complaints, comments, and actions taken. Provides customers with preventive maintenance and configuration recommendations. In addition, Technical Customer Support Representative - Tier 1 possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Technical Customer Support Representative - Tier 1 works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Job Openings for Technical Customer Support Representative - Tier 1 in Alabama

Career Path for this job

  1. This Job:

    Technical Customer Support Representative - Tier 1

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    Technical Customer Support Representative - Tier 2

    1 - 3 years experience
    High School Diploma or Technical Certificate

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Select a city to view specific salary and bonus information for Technical Customer Support Representative - Tier 1

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Location Avg. Salary Date Updated
Location Georgiana, AL Avg. Salary $34,208 Date Updated March 26, 2024
Location Tanner, AL Avg. Salary $36,151 Date Updated March 26, 2024
Location Abbeville, AL Avg. Salary $33,197 Date Updated March 26, 2024
Location Abernant, AL Avg. Salary $36,074 Date Updated March 26, 2024
Location Adamsville, AL Avg. Salary $36,307 Date Updated March 26, 2024
Location Addison, AL Avg. Salary $35,374 Date Updated March 26, 2024
Location Adger, AL Avg. Salary $36,074 Date Updated March 26, 2024
Location Akron, AL Avg. Salary $36,151 Date Updated March 26, 2024
Location Alabaster, AL Avg. Salary $36,074 Date Updated March 26, 2024
Location Alberta, AL Avg. Salary $35,180 Date Updated March 26, 2024

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