upper level job

How much does a Contact Center Planning and Monitoring Senior Analyst make in Arkansas? The average Contact Center Planning and Monitoring Senior Analyst salary in Arkansas is $54,750 as of March 26, 2024, but the range typically falls between $47,140 and $62,640. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Contact Center Planning and Monitoring Senior Analyst Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $40,211 AR March 26, 2024
25th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $47,140 AR March 26, 2024
50th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $54,750 AR March 26, 2024
75th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $62,640 AR March 26, 2024
90th Percentile Contact Center Planning and Monitoring Senior Analyst Salary $69,823 AR March 26, 2024
25% $47,140 10% $40,211 90% $69,823 75% $62,640 $54,750 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Planning and Monitoring Senior Analyst tracks issues in the quality monitoring systems or tools and analyzes the results. Monitors and evaluates inbound and outbound interaction quality. Being a Contact Center Planning and Monitoring Senior Analyst works with other internal teams to define quality metrics. Provides feedback to improve performance and develops training programs. In addition, Contact Center Planning and Monitoring Senior Analyst may suggest and identify process improvements. Typically requires a bachelor's degree. Typically reports to a manager. Being a Contact Center Planning and Monitoring Senior Analyst contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. Working as a Contact Center Planning and Monitoring Senior Analyst typically requires 2 or more years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Planning and Monitoring Senior Analyst in Arkansas

Career Path for this job

  1. Down a level:

    Call Center Agent Quality Monitoring Analyst

    2 - 4 years experience
    Bachelor's Degree

  2. This Job:

    Contact Center Planning and Monitoring Senior Analyst

    4 - 7 years experience
    Bachelor's Degree

  3. Up a level:

    Call Center Quality Manager

    3 - 5 years experience
    Bachelor's Degree

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Select a city to view specific salary and bonus information for Contact Center Planning and Monitoring Senior Analyst

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Location Avg. Salary Date Updated
Location Texarkana, AR Avg. Salary $54,627 Date Updated March 26, 2024
Location Adona, AR Avg. Salary $54,687 Date Updated March 26, 2024
Location Alexander, AR Avg. Salary $55,168 Date Updated March 26, 2024
Location Alicia, AR Avg. Salary $55,889 Date Updated March 26, 2024
Location Alix, AR Avg. Salary $52,163 Date Updated March 26, 2024
Location Alleene, AR Avg. Salary $54,507 Date Updated March 26, 2024
Location Alma, AR Avg. Salary $52,403 Date Updated March 26, 2024
Location Almyra, AR Avg. Salary $53,245 Date Updated March 26, 2024
Location Alpena, AR Avg. Salary $54,206 Date Updated March 26, 2024
Location Alpine, AR Avg. Salary $53,966 Date Updated March 26, 2024
lower level job