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How much does a Contact Center Forecasting and Resourcing Analyst I make in Springdale, AR? The average Contact Center Forecasting and Resourcing Analyst I salary in Springdale, AR is $47,860 as of March 26, 2024, but the range typically falls between $41,820 and $56,190. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Contact Center Forecasting and Resourcing Analyst I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $36,321 Springdale,AR March 26, 2024
25th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $41,820 Springdale,AR March 26, 2024
50th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $47,860 Springdale,AR March 26, 2024
75th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $56,190 Springdale,AR March 26, 2024
90th Percentile Contact Center Forecasting and Resourcing Analyst I Salary $63,774 Springdale,AR March 26, 2024
25% $41,820 10% $36,321 90% $63,774 75% $56,190 $47,860 50%(Median) Didn’t find job title? Click
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Job Description

The Contact Center Forecasting and Resourcing Analyst I assists in analyzing contact center patterns, including volumes, trends, attrition rates, and contact center representative productivities. Responsible for monitoring the contact center workload and scheduling function. Being a Contact Center Forecasting and Resourcing Analyst I assists in maintaining and adjusting staffing schedule assignments to maintain contact center key performance indicators. Utilizes the analysis results to forecast contact center workload and builds scheduling plans to meet business objectives. In addition, Contact Center Forecasting and Resourcing Analyst I may require a bachelor's degree. Typically reports to a manager. Being a Contact Center Forecasting and Resourcing Analyst I work is closely managed. Works on projects/matters of limited complexity in a support role. Working as a Contact Center Forecasting and Resourcing Analyst I typically requires 0-2 years of related experience. (Copyright 2024 Salary.com)

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Job Openings for Contact Center Forecasting and Resourcing Analyst I in Springdale, AR

Career Path for this job

  1. This Job:

    Contact Center Forecasting and Resourcing Analyst I

    0 - 2 years experience
    Bachelor's Degree

  2. Up a level:

    Call Center Scheduler II

    2 - 4 years experience
    Bachelor's Degree

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Average Base Salary

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41820
56190
47860

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
42270
58910
49110
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Contact Center Forecasting and Resourcing Analyst I in Springdale, AR. The base salary for Contact Center Forecasting and Resourcing Analyst I ranges from $41,820 to $56,190 with the average base salary of $47,860. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $42,270 to $58,910 with the average total cash compensation of $49,110.
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41820
56190

 

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About Springdale, Arkansas    According to the United States Census Bureau, the city has a total area of 108.9 square miles (282 km2), of which, 108.3 square miles (280 km2) of it ....More

Springdale, Arkansas  area prices were up 1.2% from a year ago    View the Cost of Living in Springdale, Arkansas

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