Contact Center Planning and Monitoring Supervisor Salary in Springdale, Arkansas
Contact Center Planning and Monitoring Supervisor Salary in Springdale, AR
How much does a Contact Center Planning and Monitoring Supervisor make in Springdale, AR? The average Contact Center Planning and Monitoring Supervisor salary in Springdale, AR is $75,670 as of March 26, 2024, but the range typically falls between $61,980 and $90,680. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Contact Center Planning and Monitoring Supervisor Salary | $49,516 | Springdale,AR | March 26, 2024 |
| 25th Percentile Contact Center Planning and Monitoring Supervisor Salary | $61,980 | Springdale,AR | March 26, 2024 |
| 50th Percentile Contact Center Planning and Monitoring Supervisor Salary | $75,670 | Springdale,AR | March 26, 2024 |
| 75th Percentile Contact Center Planning and Monitoring Supervisor Salary | $90,680 | Springdale,AR | March 26, 2024 |
| 90th Percentile Contact Center Planning and Monitoring Supervisor Salary | $104,346 | Springdale,AR | March 26, 2024 |
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Job Description
The Contact Center Planning and Monitoring Supervisor establishes standards governing customer interactions and implements monitoring programs. Oversees contact center quality assurance programs. Being a Contact Center Planning and Monitoring Supervisor typically requires a bachelor's degree. Designs training programs or process enhancements that correct quality issues. In addition, Contact Center Planning and Monitoring Supervisor typically reports to a head of a unit/department. The Contact Center Planning and Monitoring Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Contact Center Planning and Monitoring Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Call Center Agent Quality Monitoring Senior Analyst
4 - 7 years experience
Bachelor's Degree -
This Job:
Contact Center Planning and Monitoring Supervisor
3 - 5 years experience
Bachelor's Degree
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About Springdale, Arkansas
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Level of Education
- Contact Center Planning and Monitoring Supervisor Salaries with No Diploma
- Contact Center Planning and Monitoring Supervisor Salaries with a High School Diploma or Technical Certificate
- Contact Center Planning and Monitoring Supervisor Salaries with an Associate's Degree
- Contact Center Planning and Monitoring Supervisor Salaries with a Bachelor's Degree
- Contact Center Planning and Monitoring Supervisor Salaries with a Master's Degree or MBA
- Contact Center Planning and Monitoring Supervisor Salaries with a JD, MD, PhD or Equivalent
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About Springdale, Arkansas According to the United States Census Bureau, the city has a total area of 108.9 square miles (282 km2), of which, 108.3 square miles (280 km2) of it ....More
Springdale, Arkansas area prices were up 1.2% from a year ago View the Cost of Living in Springdale, Arkansas
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