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How much does a Customer Service Escalation Manager make in Arizona? The average Customer Service Escalation Manager salary in Arizona is $97,500 as of March 26, 2024, but the range typically falls between $77,800 and $115,800. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.

Customer Service Escalation Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service Escalation Manager Salary $59,864 AZ March 26, 2024
25th Percentile Customer Service Escalation Manager Salary $77,800 AZ March 26, 2024
50th Percentile Customer Service Escalation Manager Salary $97,500 AZ March 26, 2024
75th Percentile Customer Service Escalation Manager Salary $115,800 AZ March 26, 2024
90th Percentile Customer Service Escalation Manager Salary $132,461 AZ March 26, 2024
25% $77,800 10% $59,864 90% $132,461 75% $115,800 $97,500 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service Escalation Manager acts as a liaison with product/service suppliers to determine validity of complaints and design and implement product or process change to reduce the number of complaints. Oversees the resolution of customer complaints that have escalated to the highest level within the organization. Being a Customer Service Escalation Manager exercises a large degree individual discretion. Requires a thorough knowledge of the products/services offered and extensive customer service skills. In addition, Customer Service Escalation Manager may require a bachelor's degree in area of specialty. Typically reports to a supervisor or manager. Working as a Customer Service Escalation Manager typically requires 4 to 7 years of related experience. Contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. (Copyright 2024 Salary.com)

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Select a city to view specific salary and bonus information for Customer Service Escalation Manager

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Location Avg. Salary Date Updated
Location Aguila, AZ Avg. Salary $97,878 Date Updated March 26, 2024
Location Ajo, AZ Avg. Salary $96,577 Date Updated March 26, 2024
Location Alpine, AZ Avg. Salary $95,476 Date Updated March 26, 2024
Location Amado, AZ Avg. Salary $93,975 Date Updated March 26, 2024
Location Apache Junction, AZ Avg. Salary $98,378 Date Updated March 26, 2024
Location Arivaca, AZ Avg. Salary $93,975 Date Updated March 26, 2024
Location Arizona City, AZ Avg. Salary $97,878 Date Updated March 26, 2024
Location Arlington, AZ Avg. Salary $97,878 Date Updated March 26, 2024
Location Ash Fork, AZ Avg. Salary $94,575 Date Updated March 26, 2024
Location Avondale, AZ Avg. Salary $98,578 Date Updated March 26, 2024
lower level job