Inbound Customer Support and Service Agent II Salary in Arizona
Inbound Customer Support and Service Agent II Salary in Arizona
How much does an Inbound Customer Support and Service Agent II make in Arizona? The average Inbound Customer Support and Service Agent II salary in Arizona is $39,590 as of March 26, 2024, but the range typically falls between $34,990 and $45,790. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Inbound Customer Support and Service Agent II Salary | $30,802 | AZ | March 26, 2024 |
| 25th Percentile Inbound Customer Support and Service Agent II Salary | $34,990 | AZ | March 26, 2024 |
| 50th Percentile Inbound Customer Support and Service Agent II Salary | $39,590 | AZ | March 26, 2024 |
| 75th Percentile Inbound Customer Support and Service Agent II Salary | $45,790 | AZ | March 26, 2024 |
| 90th Percentile Inbound Customer Support and Service Agent II Salary | $51,435 | AZ | March 26, 2024 |
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Job Description
The Inbound Customer Support and Service Agent II performs call logging and routine tasks to fulfill caller requests. Answers incoming customer calls inquiring about products with a focus on selling products or services. Being an Inbound Customer Support and Service Agent II enters orders and assists the customer with the purchase by suggesting appropriate products. Answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. In addition, Inbound Customer Support and Service Agent II may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being an Inbound Customer Support and Service Agent II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as an Inbound Customer Support and Service Agent II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Call Center Representative I - Inbound
0 - 1 years experience
High School Diploma or Technical Certificate -
This Job:
Inbound Customer Support and Service Agent II
1 - 3 years experience
High School Diploma or Technical Certificate -
Up a level:
Call Center Representative III - Inbound
3 - 5 years experience
High School Diploma or Technical Certificate
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Select a city to view specific salary and bonus information for Inbound Customer Support and Service Agent II
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Aguila, AZ | Avg. Salary $39,690 | Date Updated March 26, 2024 |
| Location Ajo, AZ | Avg. Salary $39,163 | Date Updated March 26, 2024 |
| Location Alpine, AZ | Avg. Salary $38,716 | Date Updated March 26, 2024 |
| Location Amado, AZ | Avg. Salary $38,108 | Date Updated March 26, 2024 |
| Location Apache Junction, AZ | Avg. Salary $39,893 | Date Updated March 26, 2024 |
| Location Arivaca, AZ | Avg. Salary $38,108 | Date Updated March 26, 2024 |
| Location Arizona City, AZ | Avg. Salary $39,690 | Date Updated March 26, 2024 |
| Location Arlington, AZ | Avg. Salary $39,690 | Date Updated March 26, 2024 |
| Location Ash Fork, AZ | Avg. Salary $38,351 | Date Updated March 26, 2024 |
| Location Avondale, AZ | Avg. Salary $39,974 | Date Updated March 26, 2024 |
About Arizona
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| Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
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Level of Education
- Inbound Customer Support and Service Agent II Salaries with a High School Diploma or Technical Certificate
- Inbound Customer Support and Service Agent II Salaries with an Associate's Degree
- Inbound Customer Support and Service Agent II Salaries with a Bachelor's Degree
- Inbound Customer Support and Service Agent II Salaries with a Master's Degree or MBA
- Inbound Customer Support and Service Agent II Salaries with a JD, MD, PhD or Equivalent
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About Arizona Arizona (/ˌærɪˈzoʊnə/ (listen); Navajo: Hoozdo Hahoodzo Navajo pronunciation: [xòːztò xɑ̀xòːtsò]; O'odham: Alĭ ṣonak Uto-Aztecan pronunciation: [ˡaɺi ....More
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