Inbound Customer Support and Service Agent II Salary in California
Inbound Customer Support and Service Agent II Salary in California
How much does an Inbound Customer Support and Service Agent II make in California? The average Inbound Customer Support and Service Agent II salary in California is $44,790 as of March 26, 2024, but the range typically falls between $39,590 and $51,890. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Inbound Customer Support and Service Agent II Salary | $34,856 | CA | March 26, 2024 |
| 25th Percentile Inbound Customer Support and Service Agent II Salary | $39,590 | CA | March 26, 2024 |
| 50th Percentile Inbound Customer Support and Service Agent II Salary | $44,790 | CA | March 26, 2024 |
| 75th Percentile Inbound Customer Support and Service Agent II Salary | $51,890 | CA | March 26, 2024 |
| 90th Percentile Inbound Customer Support and Service Agent II Salary | $58,354 | CA | March 26, 2024 |
Customer Service Agent - Full-time Position - $19 - $21/hr
Delta Leasing, LLC - Anchorage, AK
Thomas Talent Network, LLC - Anchorage, AK
TruSummit Insurance Solutions, LLC - Concord, CA
Virtual Customer Service Agent (WFH)
Venture VIP Travel - Dallas, TX
- View Average Salary for United States
-
Select State
-
Select City in CA
-
Choose Similar Job
-
Pick Related Category
- View Cost of Living in California
Job Description
The Inbound Customer Support and Service Agent II performs call logging and routine tasks to fulfill caller requests. Answers incoming customer calls inquiring about products with a focus on selling products or services. Being an Inbound Customer Support and Service Agent II enters orders and assists the customer with the purchase by suggesting appropriate products. Answers inquiries regarding the company products, services, delivery, installation, or billing following scripts or standard responses. In addition, Inbound Customer Support and Service Agent II may redirect calls to other teams depending on the nature of the inquiry. Requires a high school diploma or equivalent. Typically reports to a supervisor. Being an Inbound Customer Support and Service Agent II works under moderate supervision. Gaining or has attained full proficiency in a specific area of discipline. Working as an Inbound Customer Support and Service Agent II typically requires 1-3 years of related experience, or may need 0 years of experience with additional specialized training and/or certification. (Copyright 2024 Salary.com)
Search Job Openings
Career Path for this job
-
Down a level:
Call Center Representative I - Inbound
0 - 1 years experience
High School Diploma or Technical Certificate -
This Job:
Inbound Customer Support and Service Agent II
1 - 3 years experience
High School Diploma or Technical Certificate -
Up a level:
Call Center Representative III - Inbound
3 - 5 years experience
High School Diploma or Technical Certificate
Are you an HR manager or compensation specialist?
Salary.com's CompAnalyst platform offers:
- Detailed skills and competency reports for specific positions
- Job and employee pricing reports
- Compensation data tools, salary structures, surveys and benchmarks.
Select a city to view specific salary and bonus information for Inbound Customer Support and Service Agent II
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location Coachella, CA | Avg. Salary $42,775 | Date Updated March 26, 2024 |
| Location Acampo, CA | Avg. Salary $43,383 | Date Updated March 26, 2024 |
| Location Acton, CA | Avg. Salary $44,926 | Date Updated March 26, 2024 |
| Location Adelanto, CA | Avg. Salary $42,694 | Date Updated March 26, 2024 |
| Location Adin, CA | Avg. Salary $41,598 | Date Updated March 26, 2024 |
| Location Agoura Hills, CA | Avg. Salary $44,276 | Date Updated March 26, 2024 |
| Location Aguanga, CA | Avg. Salary $42,896 | Date Updated March 26, 2024 |
| Location Ahwahnee, CA | Avg. Salary $40,421 | Date Updated March 26, 2024 |
| Location Alameda, CA | Avg. Salary $49,512 | Date Updated March 26, 2024 |
| Location Alamo, CA | Avg. Salary $49,390 | Date Updated March 26, 2024 |
About California
Similar Jobs
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Contact Center Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative I - Inbound | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative II - Outbound | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Contact Center Representative III - Inbound | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
View Salary Data for All Nearby Cities
Arizona
Nevada
Oregon
Level of Education
- Inbound Customer Support and Service Agent II Salaries with a High School Diploma or Technical Certificate
- Inbound Customer Support and Service Agent II Salaries with an Associate's Degree
- Inbound Customer Support and Service Agent II Salaries with a Bachelor's Degree
- Inbound Customer Support and Service Agent II Salaries with a Master's Degree or MBA
- Inbound Customer Support and Service Agent II Salaries with a JD, MD, PhD or Equivalent
Most Popular Cities for Inbound Customer Support and Service Agent II Job
- Houston, TX Inbound Customer Support and Service Agent II
- Philadelphia, PA Inbound Customer Support and Service Agent II
- Columbus, OH Inbound Customer Support and Service Agent II
- Atlanta, GA Inbound Customer Support and Service Agent II
- Pittsburgh, PA Inbound Customer Support and Service Agent II
- Denver, CO Inbound Customer Support and Service Agent II
- Dallas, TX Inbound Customer Support and Service Agent II
- Washington, DC Inbound Customer Support and Service Agent II
- Raleigh, NC Inbound Customer Support and Service Agent II
- Chicago, IL Inbound Customer Support and Service Agent II
Browse All Customer Services Jobs by Salary Level
Browse Related Industries
Browse Related Job Categories With Inbound Customer Support and Service Agent II
About California California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the thir....More
Recently searched companies with related titles : Home Depot Inc. Call Center Customer Service Representative-Inbound
Recently searched related titles: Senior Sales Consultant, Teen Coordinator, Customer Contact Center Representative
Jobs with a similar salary range to Inbound Customer Support and Service Agent II : Patient Nutrition Representative, Contact Center Representative, Call Center Agent
Salary estimation for Inbound Customer Support and Service Agent II at companies like : Busch Holdings LP, Us Airforce, TDS Telecommunications LLC
Jobs with a similar salary range to Inbound Customer Support and Service Agent II : Inbound Customer Service Representative, Call Agent, Cabin Steward
