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How much does a Customer Service and Support Supervisor make in Salinas, CA? The average Customer Service and Support Supervisor salary in Salinas, CA is $84,590 as of March 26, 2024, but the range typically falls between $74,390 and $96,990. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Service and Support Supervisor Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Service and Support Supervisor Salary $65,103 Salinas,CA March 26, 2024
25th Percentile Customer Service and Support Supervisor Salary $74,390 Salinas,CA March 26, 2024
50th Percentile Customer Service and Support Supervisor Salary $84,590 Salinas,CA March 26, 2024
75th Percentile Customer Service and Support Supervisor Salary $96,990 Salinas,CA March 26, 2024
90th Percentile Customer Service and Support Supervisor Salary $108,280 Salinas,CA March 26, 2024
25% $74,390 10% $65,103 90% $108,280 75% $96,990 $84,590 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Service and Support Supervisor trains and coaches staff in standard policies, procedures, and best practices. Supervises a staff of customer service representatives that respond to requests from customers by phone or e-mail and manages the daily work load to ensure required service volume and quality levels are attained. Being a Customer Service and Support Supervisor may monitor staff performance and have responsibility for hiring and performance appraisal. Identifies opportunities for operational improvements and implements solutions. In addition, Customer Service and Support Supervisor typically requires a bachelor's degree. Typically reports to a manager. The Customer Service and Support Supervisor supervises a small group of para-professional staff in an organization characterized by highly transactional or repetitive processes. Contributes to the development of processes and procedures. Thorough knowledge of functional area under supervision. Working as a Customer Service and Support Supervisor typically requires 3 years experience in the related area as an individual contributor. (Copyright 2024 Salary.com)

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Job Openings for Customer Service and Support Supervisor in Salinas, CA

Career Path for this job

  1. Down a level:

    Client Care Specialist IV

    7 + years experience
    Bachelor's Degree

  2. This Job:

    Customer Service and Support Supervisor

    3 + years experience
    Bachelor's Degree

  3. Up a level:

    Customer Care Manager

    5 + years experience
    Bachelor's Degree

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Understand the total compensation opportunity for a Customer Service and Support Supervisor, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
74390
96990
84590

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
77490
103490
89190
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Service and Support Supervisor in Salinas, CA. The base salary for Customer Service and Support Supervisor ranges from $74,390 to $96,990 with the average base salary of $84,590. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $77,490 to $103,490 with the average total cash compensation of $89,190.
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74390
96990

 

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About Salinas, California    According to the United States Census Bureau, the city has a total area of 23.2 square miles (60 km2), 99.84% of it land and 0.16% of it water. Prior ....More

Salinas, California  area prices were up 2.5% from a year ago    View the Cost of Living in Salinas, California

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