Customer Service Center Forecasting/Optimization Manager Salary in Salinas, California
Customer Service Center Forecasting/Optimization Manager Salary in Salinas, CA
How much does a Customer Service Center Forecasting/Optimization Manager make in Salinas, CA? The average Customer Service Center Forecasting/Optimization Manager salary in Salinas, CA is $121,090 as of April 24, 2024, but the range typically falls between $100,590 and $136,790. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $81,926 | Salinas,CA | April 24, 2024 |
| 25th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $100,590 | Salinas,CA | April 24, 2024 |
| 50th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $121,090 | Salinas,CA | April 24, 2024 |
| 75th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $136,790 | Salinas,CA | April 24, 2024 |
| 90th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $151,084 | Salinas,CA | April 24, 2024 |
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Job Description
The Customer Service Center Forecasting/Optimization Manager ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Manages the contact center scheduling staff, activities, and goals. Being a Customer Service Center Forecasting/Optimization Manager is responsible for the volume of work produced based on scheduling meets operational goals regarding resource and budget targets. Develops and oversees the scheduling systems, including process, policy, and operating structure. In addition, Customer Service Center Forecasting/Optimization Manager advanced analytical skills are typically required. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Customer Service Center Forecasting/Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Service Center Forecasting/Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
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University of California-Berkeley - Berkeley, CAAbout Berkeley. At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ...- 4 Days Ago
Career Path for this job
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Down a level:
Call Center Scheduling Supervisor
3 + years experience
Bachelor's Degree -
This Job:
Customer Service Center Forecasting/Optimization Manager
5 + years experience
Bachelor's Degree
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About Salinas, California
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About Salinas, California According to the United States Census Bureau, the city has a total area of 23.2 square miles (60 km2), 99.84% of it land and 0.16% of it water. Prior ....More
Salinas, California area prices were up 2.5% from a year ago View the Cost of Living in Salinas, California
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