Customer Service Coaching and Training Manager Salary in Salinas, California
Customer Service Coaching and Training Manager Salary in Salinas, CA
How much does a Customer Service Coaching and Training Manager make in Salinas, CA? The average Customer Service Coaching and Training Manager salary in Salinas, CA is $109,300 as of March 26, 2024, but the range typically falls between $90,400 and $126,400. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service Coaching and Training Manager Salary | $73,193 | Salinas,CA | March 26, 2024 |
| 25th Percentile Customer Service Coaching and Training Manager Salary | $90,400 | Salinas,CA | March 26, 2024 |
| 50th Percentile Customer Service Coaching and Training Manager Salary | $109,300 | Salinas,CA | March 26, 2024 |
| 75th Percentile Customer Service Coaching and Training Manager Salary | $126,400 | Salinas,CA | March 26, 2024 |
| 90th Percentile Customer Service Coaching and Training Manager Salary | $141,969 | Salinas,CA | March 26, 2024 |
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Job Description
The Customer Service Coaching and Training Manager researches new training techniques and suggests enhancements to existing customer service training programs. Designs and implements training programs specifically for customer service or contact center staff. Being a Customer Service Coaching and Training Manager provides additional professional development opportunities and resources to customer service staff. Establishes processes and tools to monitor staff performance and use those metrics to provide meaningful feedback focused on service improvements. In addition, Customer Service Coaching and Training Manager may personally deliver the most technical training classes. Requires a bachelor's degree. Typically reports to a head of a unit/department. The Customer Service Coaching and Training Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Service Coaching and Training Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
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Customer Service Coaching and Training Supervisor
3 - 5 years experience
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Customer Service Coaching and Training Manager
5 + years experience
Bachelor's Degree
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About Salinas, California
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About Salinas, California According to the United States Census Bureau, the city has a total area of 23.2 square miles (60 km2), 99.84% of it land and 0.16% of it water. Prior ....More
Salinas, California area prices were up 2.5% from a year ago View the Cost of Living in Salinas, California
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