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How much does a Customer Support Services Manager make in Salinas, CA? The average Customer Support Services Manager salary in Salinas, CA is $111,060 as of March 26, 2024, but the range typically falls between $97,860 and $126,600. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Support Services Manager Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Support Services Manager Salary $85,842 Salinas,CA March 26, 2024
25th Percentile Customer Support Services Manager Salary $97,860 Salinas,CA March 26, 2024
50th Percentile Customer Support Services Manager Salary $111,060 Salinas,CA March 26, 2024
75th Percentile Customer Support Services Manager Salary $126,600 Salinas,CA March 26, 2024
90th Percentile Customer Support Services Manager Salary $140,748 Salinas,CA March 26, 2024
25% $97,860 10% $85,842 90% $140,748 75% $126,600 $111,060 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Support Services Manager establish efficient and balanced work flows that maximize efficiency and produce high levels of service quality and customer satisfaction. Manages a team or unit of customer service representatives and ensures service levels are met or exceeded. Being a Customer Support Services Manager make recommendations for changes to products or services based on customer feedback and requests. Monitor and measure service metrics and utilize to develop standards, improvements, or changes to process. In addition, Customer Support Services Manager typically requires a bachelor's degree in business, marketing or its equivalent. Typically reports to a senior manager. The Customer Support Services Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Support Services Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)

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Job Openings for Customer Support Services Manager in Salinas, CA

Career Path for this job

  1. Down a level:

    Customer Care Supervisor

    3 + years experience
    Bachelor's Degree

  2. This Job:

    Customer Support Services Manager

    5 + years experience
    Bachelor's Degree

  3. Up a level:

    Customer Care Senior Manager


    Bachelor's Degree

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Average Base Salary

Core compensation

 
 
 
97860
126600
111060

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
103920
139190
119690
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Support Services Manager in Salinas, CA. The base salary for Customer Support Services Manager ranges from $97,860 to $126,600 with the average base salary of $111,060. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $103,920 to $139,190 with the average total cash compensation of $119,690.
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97860
126600

 

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About Salinas, California    According to the United States Census Bureau, the city has a total area of 23.2 square miles (60 km2), 99.84% of it land and 0.16% of it water. Prior ....More

Salinas, California  area prices were up 2.5% from a year ago    View the Cost of Living in Salinas, California

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