How much does a Technical Customer Support Representative - Tier 1 make in Salinas, CA? The average Technical Customer Support Representative - Tier 1 salary in Salinas, CA is $43,080 as of March 26, 2024, but the range typically falls between $38,910 and $47,750. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Technical Customer Support Representative - Tier 1 Salary | $35,113 | Salinas,CA | March 26, 2024 |
25th Percentile Technical Customer Support Representative - Tier 1 Salary | $38,910 | Salinas,CA | March 26, 2024 |
50th Percentile Technical Customer Support Representative - Tier 1 Salary | $43,080 | Salinas,CA | March 26, 2024 |
75th Percentile Technical Customer Support Representative - Tier 1 Salary | $47,750 | Salinas,CA | March 26, 2024 |
90th Percentile Technical Customer Support Representative - Tier 1 Salary | $52,002 | Salinas,CA | March 26, 2024 |
Technical Support Representative
Luxer One - 95652, CA
Technical Support Rep (Shift: 5am-1:30pm)
Oculus Inc - Arlington, WA
Social Solutions Global - Austin, TX
Customer Support, Technical Service and Installation Specialist
Seko Dosing Systems Corporation - Bristol, PA
The Technical Customer Support Representative - Tier 1 addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Being a Technical Customer Support Representative - Tier 1 documents support interactions, including details of inquiries, complaints, comments, and actions taken. Provides customers with preventive maintenance and configuration recommendations. In addition, Technical Customer Support Representative - Tier 1 possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Technical Customer Support Representative - Tier 1 works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)
0 - 1 years experience
High School Diploma or Technical Certificate
1 - 3 years experience
High School Diploma or Technical Certificate
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Technical Customer Support Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Technical Customer Support Specialist I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
Job Title Technical Customer Support Specialist II | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
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About Salinas, California According to the United States Census Bureau, the city has a total area of 23.2 square miles (60 km2), 99.84% of it land and 0.16% of it water. Prior ....More
Salinas, California area prices were up 2.5% from a year ago View the Cost of Living in Salinas, California
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