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Technical Customer Support Representative - Tier 1 Salary in Salinas, California

Technical Customer Support Representative - Tier 1 Salary in Salinas, CA

How much does a Technical Customer Support Representative - Tier 1 make in Salinas, CA? The average Technical Customer Support Representative - Tier 1 salary in Salinas, CA is $43,080 as of March 26, 2024, but the range typically falls between $38,910 and $47,750. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

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Technical Customer Support Representative - Tier 1 Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Technical Customer Support Representative - Tier 1 Salary $35,113 Salinas,CA March 26, 2024
25th Percentile Technical Customer Support Representative - Tier 1 Salary $38,910 Salinas,CA March 26, 2024
50th Percentile Technical Customer Support Representative - Tier 1 Salary $43,080 Salinas,CA March 26, 2024
75th Percentile Technical Customer Support Representative - Tier 1 Salary $47,750 Salinas,CA March 26, 2024
90th Percentile Technical Customer Support Representative - Tier 1 Salary $52,002 Salinas,CA March 26, 2024
25% $38,910 10% $35,113 90% $52,002 75% $47,750 $43,080 50%(Median) Didn’t find job title? Click
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Job Description

The Technical Customer Support Representative - Tier 1 addresses and responds to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. Provides basic technical support and assistance to customers via e-mail, phone, or chat. Being a Technical Customer Support Representative - Tier 1 documents support interactions, including details of inquiries, complaints, comments, and actions taken. Provides customers with preventive maintenance and configuration recommendations. In addition, Technical Customer Support Representative - Tier 1 possesses a basic understanding of the organization's products and services. Escalates more complex inquiries to a higher level support team. Typically requires a high school diploma or equivalent. Typically reports to a supervisor. Being a Technical Customer Support Representative - Tier 1 works under the close direction of senior personnel in the functional area. Possesses a moderate understanding of general aspects of the job. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Job Openings for Technical Customer Support Representative - Tier 1 in Salinas, CA

Career Path for this job

  1. This Job:

    Technical Customer Support Representative - Tier 1

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    Technical Customer Support Representative - Tier 2

    1 - 3 years experience
    High School Diploma or Technical Certificate

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Understand the total compensation opportunity for a Technical Customer Support Representative - Tier 1, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
38910
47750
43080

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
39400
48530
43750
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Technical Customer Support Representative - Tier 1 in Salinas, CA. The base salary for Technical Customer Support Representative - Tier 1 ranges from $38,910 to $47,750 with the average base salary of $43,080. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $39,400 to $48,530 with the average total cash compensation of $43,750.
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38910
47750

 

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About Salinas, California    According to the United States Census Bureau, the city has a total area of 23.2 square miles (60 km2), 99.84% of it land and 0.16% of it water. Prior ....More

Salinas, California  area prices were up 2.5% from a year ago    View the Cost of Living in Salinas, California

Technical Customer Support Representative - Tier 1 Salary in popular cities: Los Angeles, San Diego, San Jose

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