How much does a Chief Patient Experience Officer make hourly in the United States? The average hourly wage for a Chief Patient Experience Officer in the United States is $127 as of August 27, 2023, but the range typically falls between $96 and $159. Hourly rate can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
Leads the development and implementation of a patient experience strategy that supports the organization's mission, values, and goals. Creates initiatives and projects to nurture and support a patient-centric culture across clinical, support, and administrative functions. Establishes processes for collecting, measuring, and analyzing patient, family, and staff sentiment data and feedback to identify areas for improvement. Oversees the development and execution of role-based training models to enhance each patient interaction. Requires a bachelor's degree. Typically reports to top management. Manages a departmental function within a broader corporate function. Develops major goals to support broad functional objectives. Approves policies developed within various sub-functions and departments. Typically requires 8+ years of managerial experience. Comprehensive knowledge of the overall departmental function. (Copyright 2023 Salary.com)
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