How much does a Client Service Specialist II make in the United States? The average Client Service Specialist II salary in the United States is $60,079 as of May 25, 2023, but the range typically falls between $53,005 and $69,203. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. (Copyright 2023 Salary.com)
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0 - 2 years experience
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2 - 4 years experience
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4 - 7 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job TitleClient Service Specialist I | Experience0 - 2 | EducationBachelors | Salary Compared to This Job |
Job TitleClient Service Specialist III | Experience4 - 7 | EducationBachelors | Salary Compared to This Job |
Job TitleClient Service Specialist IV | Experience7 + | EducationBachelors | Salary Compared to This Job |
Job TitleClient/Server Programmer II | Experience2 - 4 | EducationBachelors | Salary Compared to This Job |
Job TitleCustomer Service Representative II | Experience1 - 3 | EducationHigh School | Salary Compared to This Job |