How much does a Client Service Specialist II make in the United States? The average Client Service Specialist II salary in the United States is $56,585 as of April 26, 2022, but the range typically falls between $47,513 and $65,909. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. (Copyright 2022 Salary.com)
Take just three simple steps below to generate your own personalized salary report.
Includes base and annual incentives
0 - 2 years experience
2 - 4 years experience
4 - 7 years experience
Salary.com's CompAnalyst platform offers: