Client Service Specialist II Salary in the United States

How much does a Client Service Specialist II make in the United States? The average Client Service Specialist II salary in the United States is $56,585 as of April 26, 2022, but the range typically falls between $47,513 and $65,909. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Job Description

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. (Copyright 2022 Salary.com)

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Understand the total compensation opportunity for a Client Service Specialist II, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
47513
65909
56585

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
48676
68348
58206
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Client Service Specialist II in the United States. The base salary for Client Service Specialist II ranges from $47,513 to $65,909 with the average base salary of $56,585. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $48,676 to $68,348 with the average total cash compensation of $58,206.
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47513
65909

 

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Career Path for this job

  1. Down a level:

    Client Service Specialist I

    0 - 2 years experience
    Bachelor's Degree

  2. This Job:

    Client Service Specialist II

    2 - 4 years experience
    Bachelor's Degree

  3. Up a level:

    Client Service Specialist III

    4 - 7 years experience
    Bachelor's Degree

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Job Openings for Client Service Specialist II