Client Service Specialist IV Salary in the United States

How much does a Client Service Specialist IV make in the United States? The average Client Service Specialist IV salary in the United States is $99,000 as of April 26, 2022, but the range typically falls between $85,999 and $112,319. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Job Description

Responds to customer inquiries by telephone, e-mail, or chat to provide non-technical problem resolution. Resolves problems and communicates solutions or requested information to the customer. Analyzes a customer's service needs and coordinates with other service or technical departments to develop and deliver an appropriate solution for each customer. Develops and maintains a deep understanding of the organization and services offered to resolve more complex inquiries. Uses a customer relationship application or database to record activities and research product information. May require a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Typically requires 7+ years of related experience. (Copyright 2022 Salary.com)

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Average Base Salary

Core compensation

 
 
 
85999
112319
99000

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
91450
122388
105043
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Client Service Specialist IV in the United States. The base salary for Client Service Specialist IV ranges from $85,999 to $112,319 with the average base salary of $99,000. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $91,450 to $122,388 with the average total cash compensation of $105,043.
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85999
112319

 

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Career Path for this job

  1. Down a level:

    Client Service Specialist III

    4 - 7 years experience
    Bachelor's Degree

  2. This Job:

    Client Service Specialist IV

    7 + years experience
    Bachelor's Degree

  3. Up a level:

    Customer Service Supervisor

    3 + years experience
    Bachelor's Degree

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Job Openings for Client Service Specialist IV