How much does a Complaint Officer make in the United States?
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The average Complaint Officer salary in the United States is $97,310 as of June 27, 2024. The range for our most popular Complaint Officer positions (listed below) typically falls between $85,674 and $108,946. Keep in mind that salary ranges can vary widely depending on many important factors, including position, education, certifications, additional skills, and the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Complaint Officer's Annual Base Salary
| Job Title | Salary | Hourly Rate | Location | Date Updated |
| Complaint Analyst | $40,804 | $19.62 | United States | June 27, 2024 |
| Complaint Coordinator | $44,261 | $21.28 | United States | June 27, 2024 |
| Complaint Specialist | $50,866 | $24.45 | United States | June 27, 2024 |
| Complaint Investigator | $89,535 | $43.05 | United States | June 27, 2024 |
| Complaint Handler | $27,959 | $13.44 | United States | June 27, 2024 |
| Complaint And Appeal Analyst | $71,575 | $34.41 | United States | June 27, 2024 |
| Complaint Handling Specialist | $44,982 | $21.63 | United States | June 27, 2024 |
| Complaint Management Specialist | $44,982 | $21.63 | United States | June 27, 2024 |
| Product Complaint Manager | $135,466 | $65.13 | United States | June 27, 2024 |
| Product Complaint Supervisor | $109,617 | $52.70 | United States | June 27, 2024 |
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Product Complaint Manager manages the team that handles the intake, triage, investigation, and reporting of product complaints. Oversees and reviews investigation findings to ensure the appropriate risk classification is assigned and ensures compliance with regulatory agencies. Being a Product Complaint Manager analyzes data and reviews recommendations and solutions based on the investigation's findings. Performs data analysis on complaint trends to proactively detect signals and provide solutions. Additionally, Product Complaint Manager maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Requires a bachelor's degree. Typically reports to a director. The Product Complaint Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Product Complaint Manager typically requires 5 years experience in the related area as an individual contributor. 1-3 years supervisory experience may be required. Extensive knowledge of the function and department processes. View Product Complaint Manager SalaryAlternate Job Titles:Product Monitoring Manager, Product Quality and Compliance Manager
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Product Complaint Supervisor supervises the team that handles the intake, triage, investigation, and reporting of product complaints. Monitors and reviews investigation findings to ensure the appropriate risk classification is assigned and ensures compliance with regulatory agencies. Being a Product Complaint Supervisor analyzes data and reviews recommendations and solutions based on the investigation's findings. Maintains and monitors systems to ensure that all product complaint investigations received are appropriately investigated and concluded per the organization's complaint handling procedure. Additionally, Product Complaint Supervisor may handle more complex complaints. Typically requires a bachelor's degree. Typically reports to a manager. The Product Complaint Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. To be a Product Complaint Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. View Product Complaint Supervisor SalaryAlternate Job Titles:Product Monitoring Supervisor, Product Quality and Compliance Supervisor