How much does a Contact Center Planning and Monitoring Supervisor make in Connecticut? The average Contact Center Planning and Monitoring Supervisor salary in Connecticut is $89,200 as of March 26, 2024, but the range typically falls between $73,070 and $106,910. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Contact Center Planning and Monitoring Supervisor Salary | $58,384 | CT | March 26, 2024 |
25th Percentile Contact Center Planning and Monitoring Supervisor Salary | $73,070 | CT | March 26, 2024 |
50th Percentile Contact Center Planning and Monitoring Supervisor Salary | $89,200 | CT | March 26, 2024 |
75th Percentile Contact Center Planning and Monitoring Supervisor Salary | $106,910 | CT | March 26, 2024 |
90th Percentile Contact Center Planning and Monitoring Supervisor Salary | $123,034 | CT | March 26, 2024 |
Senior Mobile Advisor -Albuquerque Job Corps Center
Aleut Federal - Albuquerque, NM
El Paso Center for Children - El Paso, TX
Head Start: Early Learning Supervisor I-II
North Coast Opportunities - Fort Bragg, CA
Versiti Inc. - Indianapolis, IN
The Contact Center Planning and Monitoring Supervisor establishes standards governing customer interactions and implements monitoring programs. Oversees contact center quality assurance programs. Being a Contact Center Planning and Monitoring Supervisor typically requires a bachelor's degree. Designs training programs or process enhancements that correct quality issues. In addition, Contact Center Planning and Monitoring Supervisor typically reports to a head of a unit/department. The Contact Center Planning and Monitoring Supervisor supervises a group of primarily para-professional level staffs. May also be a level above a supervisor within high volume administrative/ production environments. Makes day-to-day decisions within or for a group/small department. Has some authority for personnel actions. Working as a Contact Center Planning and Monitoring Supervisor typically requires 3-5 years experience in the related area as an individual contributor. Thorough knowledge of functional area and department processes. (Copyright 2024 Salary.com)
4 - 7 years experience
Bachelor's Degree
3 - 5 years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location New London, CT | Avg. Salary $88,534 | Date Updated March 26, 2024 |
Location Norwich, CT | Avg. Salary $88,700 | Date Updated March 26, 2024 |
Location West Haven, CT | Avg. Salary $89,614 | Date Updated March 26, 2024 |
Location Abington, CT | Avg. Salary $87,703 | Date Updated March 26, 2024 |
Location Amston, CT | Avg. Salary $88,783 | Date Updated March 26, 2024 |
Location Andover, CT | Avg. Salary $89,115 | Date Updated March 26, 2024 |
Location Ansonia, CT | Avg. Salary $89,614 | Date Updated March 26, 2024 |
Location Ashford, CT | Avg. Salary $87,703 | Date Updated March 26, 2024 |
Location Avon, CT | Avg. Salary $89,281 | Date Updated March 26, 2024 |
Location Ballouville, CT | Avg. Salary $87,620 | Date Updated March 26, 2024 |
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Contact Center Director | Experience | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Manager | Experience 5 + | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst | Experience 2 - 4 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Quality Analyst, Sr. | Experience 4 - 7 | EducationBachelors | Salary Compared to This Job |
Job Title Contact Center Scheduler I | Experience 0 - 2 | EducationBachelors | Salary Compared to This Job |
About Connecticut Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. Th....More
Jobs with a similar salary range to Contact Center Planning and Monitoring Supervisor : PMO Analyst
Salary estimation for Contact Center Planning and Monitoring Supervisor at companies like : 3 District Court, Bluebridge, Primera Iglesia Hispana Danville