How much does a Customer Service Center Forecasting/Optimization Manager make in Connecticut? The average Customer Service Center Forecasting/Optimization Manager salary in Connecticut is $117,090 as of February 26, 2024, but the range typically falls between $97,290 and $132,290. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $79,263 | CT | February 26, 2024 |
25th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $97,290 | CT | February 26, 2024 |
50th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $117,090 | CT | February 26, 2024 |
75th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $132,290 | CT | February 26, 2024 |
90th Percentile Customer Service Center Forecasting/Optimization Manager Salary | $146,129 | CT | February 26, 2024 |
Business Development Account Manager
Applied Technology Services - Baltimore, MD
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ASEA - Pleasant Grove, UT
The Customer Service Center Forecasting/Optimization Manager ensures that staff has the information needed to appropriately analyze, forecast and schedule work for the contact center. Manages the contact center scheduling staff, activities, and goals. Being a Customer Service Center Forecasting/Optimization Manager is responsible for the volume of work produced based on scheduling meets operational goals regarding resource and budget targets. Develops and oversees the scheduling systems, including process, policy, and operating structure. In addition, Customer Service Center Forecasting/Optimization Manager advanced analytical skills are typically required. Requires a bachelor's degree. Typically reports to the head of a unit/department. The Customer Service Center Forecasting/Optimization Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. Extensive knowledge of department processes. Working as a Customer Service Center Forecasting/Optimization Manager typically requires 5 years experience in the related area as an individual contributor. 1 to 3 years supervisory experience may be required. (Copyright 2024 Salary.com)
3 + years experience
Bachelor's Degree
5 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Location | Avg. Salary | Date Updated |
---|---|---|
Location New London, CT | Avg. Salary $115,784 | Date Updated February 26, 2024 |
Location Norwich, CT | Avg. Salary $116,067 | Date Updated February 26, 2024 |
Location West Haven, CT | Avg. Salary $117,740 | Date Updated February 26, 2024 |
Location Abington, CT | Avg. Salary $115,005 | Date Updated February 26, 2024 |
Location Amston, CT | Avg. Salary $116,546 | Date Updated February 26, 2024 |
Location Andover, CT | Avg. Salary $117,425 | Date Updated February 26, 2024 |
Location Ansonia, CT | Avg. Salary $117,740 | Date Updated February 26, 2024 |
Location Ashford, CT | Avg. Salary $115,109 | Date Updated February 26, 2024 |
Location Avon, CT | Avg. Salary $117,642 | Date Updated February 26, 2024 |
Location Ballouville, CT | Avg. Salary $114,835 | Date Updated February 26, 2024 |
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About Connecticut Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. Th....More
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