Inbound Customer Resolution Specialist III Salary in Connecticut
How much does an Inbound Customer Resolution Specialist III make in Connecticut? The average Inbound Customer Resolution Specialist III salary in Connecticut is $53,700 as of March 26, 2024, but the range typically falls between $47,790 and $60,470. Salary ranges can vary widely depending on the city and many other important factors, including education, certifications, additional skills, the number of years you have spent in your profession.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Inbound Customer Resolution Specialist III Salary | $42,409 | CT | March 26, 2024 |
| 25th Percentile Inbound Customer Resolution Specialist III Salary | $47,790 | CT | March 26, 2024 |
| 50th Percentile Inbound Customer Resolution Specialist III Salary | $53,700 | CT | March 26, 2024 |
| 75th Percentile Inbound Customer Resolution Specialist III Salary | $60,470 | CT | March 26, 2024 |
| 90th Percentile Inbound Customer Resolution Specialist III Salary | $66,634 | CT | March 26, 2024 |
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Job Description
The Inbound Customer Resolution Specialist III researches and resolves complaints to ensure customer retention and satisfaction. Answers call inquiries regarding the company product and service information. Being an Inbound Customer Resolution Specialist III may handle difficult situations and assist in training lower level contact center representatives. Tracks the questions and answers in the contact center system as well as updates or checks the order status. In addition, Inbound Customer Resolution Specialist III may require an associate's degree. Typically reports to a supervisor or manager. Being an Inbound Customer Resolution Specialist III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as an Inbound Customer Resolution Specialist III typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
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Career Path for this job
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Down a level:
Call Center Representative II - Inbound
1 - 3 years experience
High School Diploma or Technical Certificate -
This Job:
Inbound Customer Resolution Specialist III
3 - 5 years experience
High School Diploma or Technical Certificate -
Up a level:
Call Center Representative IV - Inbound
5 - 7 years experience
High School Diploma or Technical Certificate
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Select a city to view specific salary and bonus information for Inbound Customer Resolution Specialist III
| Location | Avg. Salary | Date Updated |
|---|---|---|
| Location New London, CT | Avg. Salary $53,298 | Date Updated March 26, 2024 |
| Location Norwich, CT | Avg. Salary $53,398 | Date Updated March 26, 2024 |
| Location West Haven, CT | Avg. Salary $53,948 | Date Updated March 26, 2024 |
| Location Abington, CT | Avg. Salary $52,798 | Date Updated March 26, 2024 |
| Location Amston, CT | Avg. Salary $53,448 | Date Updated March 26, 2024 |
| Location Andover, CT | Avg. Salary $53,648 | Date Updated March 26, 2024 |
| Location Ansonia, CT | Avg. Salary $53,948 | Date Updated March 26, 2024 |
| Location Ashford, CT | Avg. Salary $52,798 | Date Updated March 26, 2024 |
| Location Avon, CT | Avg. Salary $53,748 | Date Updated March 26, 2024 |
| Location Ballouville, CT | Avg. Salary $52,748 | Date Updated March 26, 2024 |
About Connecticut
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Level of Education
- Inbound Customer Resolution Specialist III Salaries with a High School Diploma or Technical Certificate
- Inbound Customer Resolution Specialist III Salaries with an Associate's Degree
- Inbound Customer Resolution Specialist III Salaries with a Bachelor's Degree
- Inbound Customer Resolution Specialist III Salaries with a Master's Degree or MBA
- Inbound Customer Resolution Specialist III Salaries with a JD, MD, PhD or Equivalent
Inbound Customer Resolution Specialist III Salary by Global Country
Most Popular Cities for Inbound Customer Resolution Specialist III Job
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About Connecticut Connecticut is bordered on the south by Long Island Sound, on the west by New York, on the north by Massachusetts, and on the east by Rhode Island. Th....More
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