upper level job

How much does a Customer Care Representative I make in the United States? The average Customer Care Representative I salary in the United States is $38,600 as of March 26, 2024, but the range typically falls between $34,800 and $43,300. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.

Customer Care Representative I Salaries by Percentile
Percentile Salary Location Last Updated
10th Percentile Customer Care Representative I Salary $31,340 US March 26, 2024
25th Percentile Customer Care Representative I Salary $34,800 US March 26, 2024
50th Percentile Customer Care Representative I Salary $38,600 US March 26, 2024
75th Percentile Customer Care Representative I Salary $43,300 US March 26, 2024
90th Percentile Customer Care Representative I Salary $47,579 US March 26, 2024
25% $34,800 10% $31,340 90% $47,579 75% $43,300 $38,600 50%(Median) Didn’t find job title? Click
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Job Description

The Customer Care Representative I resolve routine and basic problems and communicates solution or requested information to the customer. Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Being a Customer Care Representative I may utilize a customer relationship application or database to record activities and research product information. Analyze a customer's service needs and refer to other service or technical departments for follow up as needed. In addition, Customer Care Representative I requires a high school diploma or its equivalent. Typically reports to the Customer Service Manager. Being a Customer Care Representative I possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. May require 0-1 year of general work experience. (Copyright 2024 Salary.com)

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Job Openings for Customer Care Representative I

Career Path for this job

  1. This Job:

    Customer Care Representative I

    0 - 1 years experience
    High School Diploma or Technical Certificate

  2. Up a level:

    Customer Care Representative II

    1 - 3 years experience
    High School Diploma or Technical Certificate

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Average Base Salary

Core compensation

 
 
 
34800
43300
38600

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
35200
44100
39100
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Care Representative I in the United States. The base salary for Customer Care Representative I ranges from $34,800 to $43,300 with the average base salary of $38,600. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $35,200 to $44,100 with the average total cash compensation of $39,100.
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34800
43300

 

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