How much does a Customer Development Manager make in the United States?
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The average Customer Development Manager salary in the United States is $76,951 as of June 27, 2024. The range for our most popular Customer Development Manager positions (listed below) typically falls between $66,186 and $87,716. Keep in mind that salary ranges can vary widely depending on many important factors, including position, education, certifications, additional skills, and the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Customer Development Manager's Annual Base Salary
| Job Title | Salary | Hourly Rate | Location | Date Updated |
| Manager, Customer Development | $92,516 | $44.48 | United States | June 27, 2024 |
| Senior Manager Customer Development | $140,866 | $67.72 | United States | June 27, 2024 |
| Customer Development Account Manager | $63,705 | $30.63 | United States | June 27, 2024 |
| Business Development Officer (Select Customer) | $101,671 | $48.88 | United States | June 27, 2024 |
| Customer Success Manager | $124,179 | $59.70 | United States | June 27, 2024 |
| Customer Experience Manager | $114,596 | $55.09 | United States | June 27, 2024 |
| Customer Experience Senior Manager | $159,827 | $76.84 | United States | June 27, 2024 |
| Customer Insights Senior Manager | $176,112 | $84.67 | United States | June 27, 2024 |
| Customer Insights Manager | $135,156 | $64.98 | United States | June 27, 2024 |
| Product Development Manager | $139,700 | $67.16 | United States | June 27, 2024 |
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Business Development Officer (Select Customer) develops and implements select customer referral strategies in order to increase client satisfaction and portfolio growth for affluent professional customers. Responsible for initial relationship and follow-up with prospects. Being a Business Development Officer (Select Customer) represents the bank to current and prospective customers and communicates directly with them. Develops and executes marketing and sales strategies according to business objectives. Additionally, Business Development Officer (Select Customer) prepares and presents sales results to top management. Retains and expands existing customer relationships and acquires new customers. May require a bachelor's degree. Typically reports to a manager or head of a unit/department. The Business Development Officer (Select Customer) contributes to moderately complex aspects of a project. Work is generally independent and collaborative in nature. To be a Business Development Officer (Select Customer) typically requires 4 to 7 years of related experience. View Business Development Officer (Select Customer) SalaryAlternate Job Titles:Business Development Officer - Affluent Clients
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Customer Success Manager directs the day-to-day operations of the customer success team focused on providing customers with a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services and that will drive sales and increased revenue. Implements strategies and processes that deliver consistent customer satisfaction through all phases of the customer lifecycle and that promote retention. Being a Customer Success Manager ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. Collects and responds to feedback with focused support for identified customer needs and challenges. Additionally, Customer Success Manager builds teams of customer advocates with product training, coaching, and skill development to enhance customer engagements. Collaborates with sales, product development, and other customer-facing functions to deliver solutions and tools. Acts as the voice of the customer with internal teams to provide solutions, product enhancements, and other actions to ensure customer success. Typically requires a bachelor's degree or equivalent. Typically reports to a director. The Customer Success Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Success Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. View Customer Success Manager SalaryAlternate Job Titles:Customer Success/Onboarding Manager
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Customer Experience Manager manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and collect and analyze customer data and feedback. Being a Customer Experience Manager oversees the development of a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments and develop and implement a roadmap of customer experience goals. Communicates and evangelizes a customer experience vision and defined goals to stakeholders that drive a consistent end-to-end customer experience across the organization. Additionally, Customer Experience Manager requires a bachelor's degree. Typically reports to a director. The Customer Experience Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Experience Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. View Customer Experience Manager SalaryAlternate Job Titles:Customer Experience Strategy Manager
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Customer Experience Senior Manager manages the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Directs activities to research best practices, establish metrics, and collect and analyze customer data and feedback. Being a Customer Experience Senior Manager oversees the development of a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments and develop and implement a roadmap of customer experience goals. Communicates and evangelizes a customer experience vision and defined goals to stakeholders that drive a consistent end-to-end customer experience across the organization. Additionally, Customer Experience Senior Manager requires a bachelor's degree. Typically reports to a director. The Customer Experience Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Customer Experience Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. View Customer Experience Senior Manager SalaryAlternate Job Titles:Customer Experience Senior Strategy Manager
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Customer Insights Senior Manager leads customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support product development, category management, and marketing initiatives. Being a Customer Insights Senior Manager utilizes various methods including focus groups, surveys, competitor and industry research, to produce useful customer insight data and make recommendations to stakeholders. Requires a bachelor's degree. Additionally, Customer Insights Senior Manager typically reports to a director. The Customer Insights Senior Manager typically manages through subordinate managers and professionals in larger groups of moderate complexity. Provides input to strategic decisions that affect the functional area of responsibility. May give input into developing the budget. To be a Customer Insights Senior Manager typically requires 3+ years of managerial experience. Capable of resolving escalated issues arising from operations and requiring coordination with other departments. View Customer Insights Senior Manager SalaryAlternate Job Titles:Consumer Insights Senior ManagerCategories : Marketing , Advertising , Consulting Services , Internet and New Media , Retail/Wholesale , Sales
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Customer Insights Manager manages customer/consumer insight development, market research projects, and data analysis. Synthesizes the results of the projects into a deep understanding of customers and the market, and uses that knowledge to support product development, category management, and marketing initiatives. Being a Customer Insights Manager utilizes various methods including focus groups, surveys, competitor and industry research, to produce useful customer insight data and make recommendations to stakeholders. Requires a bachelor's degree. Additionally, Customer Insights Manager typically reports to a director. The Customer Insights Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Customer Insights Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. View Customer Insights Manager SalaryAlternate Job Titles:Consumer Insights ManagerCategory : Marketing
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Product Development Manager manages the staff, resources, and processes required to implement the vision and strategy for new product development and product lifecycle management of existing products. Incorporates research and concept development projects and capabilities with market analysis, industry intelligence, and customer monitoring to support product roadmaps and innovate new products, enhancements, and redesigns. Being a Product Development Manager coordinates with internal stakeholders, including marketing, sales, and manufacturing, to ensure that new and existing products meet development targets and support the organization's financial goals. Develops teams with the knowledge and expertise to fulfill product development objectives. Additionally, Product Development Manager typically requires a bachelor's degree. Typically reports to a director. The Product Development Manager manages subordinate staff in the day-to-day performance of their jobs. True first level manager. Ensures that project/department milestones/goals are met and adhering to approved budgets. Has full authority for personnel actions. To be a Product Development Manager typically requires 5 years experience in the related area as an individual contributor. 1 - 3 years supervisory experience may be required. Extensive knowledge of the function and department processes. View Product Development Manager SalaryAlternate Job Titles:Manager of Product Development, Manager of Technical Product Development