Customer Experience Analyst Salary in the United States

How much does a Customer Experience Analyst make in the United States? The average Customer Experience Analyst salary in the United States is $92,087 as of May 01, 2023, but the range typically falls between $78,968 and $103,915. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, helps you determine your exact pay target.  View the Cost of Living in Major Cities

Job Description

Supports the strategic design, implementation, and optimization of customer experience programs and initiatives that ensure a best-in-class customer experience. Researches best practices to develop metrics and methods to collect and analyze customer data and feedback. Utilizes data management tools to establish a continuous stream of data to analyze, measure, and evaluate customer behaviors and sentiments. Creates dashboards, reports, and visualizations to analyze metrics and develop insights from various sources. Collaborates with cross-functional teams to deliver and support end-to-end customer experience goals, programs, and practices across the organization. Requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Typically requires 4-7 years of related experience. (Copyright 2023

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These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Experience Analyst in the United States. The base salary for Customer Experience Analyst ranges from $78,968 to $103,915 with the average base salary of $92,087. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $84,158 to $113,460 with the average total cash compensation of $98,160.
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Career Path for this job

  1. This Job:

    Customer Experience Analyst

    4 - 7 years experience
    Bachelor's Degree

  2. Up a level:

    Customer Experience Manager

    5 + years experience
    Bachelor's Degree

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