How much does a Customer Service and Support Representative III make in the United States? The average Customer Service and Support Representative III salary in the United States is $50,850 as of March 26, 2024, but the range typically falls between $45,830 and $57,440. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
Percentile | Salary | Location | Last Updated |
10th Percentile Customer Service and Support Representative III Salary | $41,260 | US | March 26, 2024 |
25th Percentile Customer Service and Support Representative III Salary | $45,830 | US | March 26, 2024 |
50th Percentile Customer Service and Support Representative III Salary | $50,850 | US | March 26, 2024 |
75th Percentile Customer Service and Support Representative III Salary | $57,440 | US | March 26, 2024 |
90th Percentile Customer Service and Support Representative III Salary | $63,440 | US | March 26, 2024 |
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The Customer Service and Support Representative III resolves complex or unusual requests and problems that may require a customized response and communicates solution or requested information to the customer. Responds to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Being a Customer Service and Support Representative III provide updates to other internal teams on customer needs and factors that contribute to customer satisfaction. Analyze a customer's service needs and refer to other service or technical departments for follow up or additional information as needed. In addition, Customer Service and Support Representative III may be assigned to support products that are more complex or critical. May utilize a customer relationship application or database to record activities and research product information. Requires a high school diploma or its equivalent. Typically reports to a Supervisor or Manager. Being a Customer Service and Support Representative III has gained proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function. Working as a Customer Service and Support Representative III typically requires 3-5 years of related experience. (Copyright 2024 Salary.com)
1 - 3 years experience
High School Diploma or Technical Certificate
3 - 5 years experience
High School Diploma or Technical Certificate
5 - 7 years experience
High School Diploma or Technical Certificate
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job Title Customer Retention Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Representative IV | Experience 5 - 7 | EducationHigh School | Salary Compared to This Job |
Job Title Customer Service Senior Manager | Experience | EducationBachelors | Salary Compared to This Job |
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