Customer Service/Retention Representative, Entry Salary in the United States
Customer Service/Retention Representative, Entry Salary
How much does a Customer Service/Retention Representative, Entry make in the United States? The average Customer Service/Retention Representative, Entry salary in the United States is $36,850 as of March 26, 2024, but the range typically falls between $32,910 and $42,220. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.
| Percentile | Salary | Location | Last Updated |
| 10th Percentile Customer Service/Retention Representative, Entry Salary | $29,323 | US | March 26, 2024 |
| 25th Percentile Customer Service/Retention Representative, Entry Salary | $32,910 | US | March 26, 2024 |
| 50th Percentile Customer Service/Retention Representative, Entry Salary | $36,850 | US | March 26, 2024 |
| 75th Percentile Customer Service/Retention Representative, Entry Salary | $42,220 | US | March 26, 2024 |
| 90th Percentile Customer Service/Retention Representative, Entry Salary | $47,109 | US | March 26, 2024 |
Customer Service Representative
Scott Tatro & Assoc. Allstate Insurance Company - Akron, OH
Customer Service Representative / Data Entry
Comfort Keepers - Fairfax - Belpre, OH
Personal Lines Account Manager / Customer Service Representative
Kathrens Insurance Agency - Bowling Green, OH
Customer Service Representative
Everstaff - Brecksville, OH
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Job Description
The Customer Service/Retention Representative, Entry addresses complaints with the goal of increasing satisfaction and securing renewals or saves. Processes orders, prepares correspondence, and fulfills needs of existing customers that are at risk of cancelling services or orders. Being a Customer Service/Retention Representative, Entry requires a high school diploma or equivalent. Offers discounts or special deals as needed and within pre-established limits. In addition, Customer Service/Retention Representative, Entry typically reports to a supervisor or manager. Being a Customer Service/Retention Representative, Entry may require 0-1 year of general work experience. Possesses a moderate understanding of general aspects of the job. Works under the close direction of senior personnel in the functional area. (Copyright 2024 Salary.com)
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This Job:
Customer Service/Retention Representative, Entry
0 - 1 years experience
High School Diploma or Technical Certificate -
Up a level:
At Risk Customer Support Representative II
1 - 3 years experience
High School Diploma or Technical Certificate
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Similar Jobs
| Job Title | Experience | EDUCATION | Salary Compared to This Job |
|---|---|---|---|
| Job Title Customer Retention Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Retention Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Service Representative I | Experience 0 - 1 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Service Representative II | Experience 1 - 3 | EducationHigh School | Salary Compared to This Job |
| Job Title Customer Service Representative III | Experience 3 - 5 | EducationHigh School | Salary Compared to This Job |
Level of Education
- Customer Service/Retention Representative, Entry Salaries with No Diploma
- Customer Service/Retention Representative, Entry Salaries with a High School Diploma or Technical Certificate
- Customer Service/Retention Representative, Entry Salaries with an Associate's Degree
- Customer Service/Retention Representative, Entry Salaries with a Bachelor's Degree
- Customer Service/Retention Representative, Entry Salaries with a Master's Degree or MBA
- Customer Service/Retention Representative, Entry Salaries with a JD, MD, PhD or Equivalent
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