Customer Success Associate II Salary in the United States

How much does a Customer Success Associate II make in the United States? The average Customer Success Associate II salary in the United States is $68,009 as of April 26, 2022, but the range typically falls between $59,690 and $76,055. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Job Description

Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the customer lifecycle. Implements strategies and processes that deliver consistent customer satisfaction and retention. Ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. Utilizes extensive product knowledge, problem-solving skills and training to enhance customer engagements and achieve successful outcomes. Coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers. Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges. Advocates for solutions, product enhancements, and other actions to meet the needs of customers. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Occasionally directed in several aspects of the work. Gaining exposure to some of the complex tasks within the job function. Typically requires 2-4 years of related experience. (Copyright 2022 Salary.com)

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Understand the total compensation opportunity for a Customer Success Associate II, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
59690
76055
68009

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
62404
81832
71389
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Success Associate II in the United States. The base salary for Customer Success Associate II ranges from $59,690 to $76,055 with the average base salary of $68,009. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $62,404 to $81,832 with the average total cash compensation of $71,389.
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59690
76055

 

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Career Path for this job

  1. Down a level:

    Customer Success Associate I

    0 - 2 years experience
    Bachelor's Degree

  2. This Job:

    Customer Success Associate II

    2 - 4 years experience
    Bachelor's Degree

  3. Up a level:

    Customer Success Associate III

    4 - 7 years experience
    Bachelor's Degree

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Job Openings for Customer Success Associate II