How much does a Customer Success Associate IV make in the United States? The average Customer Success Associate IV salary in the United States is $118,017 as of May 25, 2023, but the range typically falls between $104,531 and $131,622. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target. View the Cost of Living in Major Cities
Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the customer lifecycle. Implements strategies and processes that deliver consistent customer satisfaction and retention. Ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. Utilizes extensive product knowledge, problem-solving skills and training to enhance customer engagements and achieve successful outcomes. Coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers. Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges. Advocates for solutions, product enhancements, and other actions to meet the needs of customers. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Work is highly independent. May assume a team lead role for the work group. A specialist on complex technical and business matters. Typically requires 7+ years of related experience. (Copyright 2023 Salary.com)
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Core compensation
Includes base and annual incentives
4 - 7 years experience
Bachelor's Degree
7 + years experience
Bachelor's Degree
10 + years experience
Bachelor's Degree
Salary.com's CompAnalyst platform offers:
Job Title | Experience | EDUCATION | Salary Compared to This Job |
---|---|---|---|
Job TitleCustomer Service Representative IV | Experience5 - 7 | EducationHigh School | Salary Compared to This Job |
Job TitleCustomer Success Associate I | Experience0 - 2 | EducationBachelors | Salary Compared to This Job |
Job TitleCustomer Success Associate II | Experience2 - 4 | EducationBachelors | Salary Compared to This Job |
Job TitleCustomer Success Associate III | Experience4 - 7 | EducationBachelors | Salary Compared to This Job |
Job TitleCustomer Success Associate V | Experience10 + | EducationBachelors | Salary Compared to This Job |