Customer Success Associate V Salary in the United States

How much does a Customer Success Associate V make in the United States? The average Customer Success Associate V salary in the United States is $134,669 as of April 26, 2022, but the range typically falls between $118,116 and $149,862. Salary ranges can vary widely depending on many important factors, including education, certifications, additional skills, the number of years you have spent in your profession. With more online, real-time compensation data than any other website, Salary.com helps you determine your exact pay target.  View the Cost of Living in Major Cities

Job Description

Acts as the customer's trusted advisor providing a voice, support, guidance, and knowledge resources that will facilitate the achievement of their business objectives using the organization's products and services throughout all phases of the customer lifecycle. Implements strategies and processes that deliver consistent customer satisfaction and retention. Ensures that onboarding processes are precisely executed to build a strong customer relationship foundation. Utilizes extensive product knowledge, problem-solving skills and training to enhance customer engagements and achieve successful outcomes. Coordinates with internal teams to access additional resources and facilitate the solutions and tools needed by customers. Delivers customer feedback as a voice of the customer to internal teams identifying customer needs, ideas, and challenges. Advocates for solutions, product enhancements, and other actions to meet the needs of customers. Typically requires a bachelor's degree or equivalent. Typically reports to a manager or head of a unit/department. Works autonomously. Goals are generally communicated in "solution" or project goal terms. May provide a leadership role for the work group through knowledge in the area of specialization. Works on advanced, complex technical projects or business issues requiring state of the art technical or industry knowledge. Typically requires 10+ years of related experience. (Copyright 2022 Salary.com)

Take just three simple steps below to generate your own personalized salary report.

Step of 3

Understand the total compensation opportunity for a Customer Success Associate V, base salary plus other pay elements

Average Base Salary

Core compensation

 
 
 
118116
149862
134669

Average Total Cash Compensation

Includes base and annual incentives

 
 
 
132812
173198
148912
These charts show the average base salary (core compensation), as well as the average total cash compensation for the job of Customer Success Associate V in the United States. The base salary for Customer Success Associate V ranges from $118,116 to $149,862 with the average base salary of $134,669. The total cash compensation, which includes base, and annual incentives, can vary anywhere from $132,812 to $173,198 with the average total cash compensation of $148,912.
Step of 3

Discover how your pay is adjusted for skills, experience, and other factors

How much should you be paid?

For a real-time salary target, tell us more about your role in the four categories below.

118116
149862

 

Step of 3

Recalculate your target pay based on your unique skills and experiences

Career Path for this job

  1. Down a level:

    Customer Success Associate IV

    7 + years experience
    Bachelor's Degree

  2. This Job:

    Customer Success Associate V

    10 + years experience
    Bachelor's Degree

  3. Up a level:

    Customer Success Manager

    5 + years experience
    Bachelor's Degree

Salary for

Are you an HR manager or compensation specialist?

Salary.com's CompAnalyst platform offers:

  • Detailed skills and competency reports for specific positions
  • Job and employee pricing reports
  • Compensation data tools, salary structures, surveys and benchmarks.
Learn about CompAnalyst
Job Openings for Customer Success Associate V